Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Giselle Astril Moreno-Diaz

Austin,TX

Summary

I bring a solid work ethic and dedication to maintaining high standards of cleanliness and customer satisfaction. Motivated with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Bull and Bowl
02.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Host

Bull Ad Bowl
02.2023 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Food Runner

Bull and Bowl
02.2023 - Current
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
  • Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.

Head Food Runner

Trudy's Texas Star
07.2022 - 02.2023
  • Upheld strict hygiene standards by adhering to proper handwashing practices and utilizing clean serving utensils when delivering dishes from the kitchen to tableside guests.
  • Streamlined food running process by coordinating effectively with kitchen and waitstaff, resulting in improved overall efficiency.
  • Reduced order errors through meticulous attention to detail, ensuring accurate plate presentation and dish specifications.
  • Trained new food runners in restaurant procedures, leading to increased team productivity and effectiveness.

Cashier

Walmart
05.2021 - 07.2021
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Crew Member

Domino's Pizza
07.2020 - 04.2021
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Education

No Degree - General Health Sciences-Nursing

Austin Community Collège
1020 Grove Blvd
08.2028

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Safe Food Handling

Certification

Food Handlers Certification, Texas Alcoholic Beverage Commission Certification

Timeline

Server

Bull and Bowl
02.2023 - Current

Host

Bull Ad Bowl
02.2023 - Current

Food Runner

Bull and Bowl
02.2023 - Current

Head Food Runner

Trudy's Texas Star
07.2022 - 02.2023

Cashier

Walmart
05.2021 - 07.2021

Crew Member

Domino's Pizza
07.2020 - 04.2021

No Degree - General Health Sciences-Nursing

Austin Community Collège

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Giselle Astril Moreno-Diaz