Overview
Work History
Education
Skills
Certification
Timeline
Generic

Giselle Balderas

Washington,DC

Overview

7
7
years of professional experience
1
1
Certification

Work History

Private Caregiver

Multiple Families In DC
08.2019 - Current
  • Built positive and nurturing environments to support child social and emotional growth.
  • Curated weekly lesson plans that correlated with children's physical, cognitive, and socio-emotional development.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Engaged with children on age-appropriate level.
  • Established and maintained safe play environment for children.
  • Provided developmentally appropriate activities for children.

Medical Coding and Billing Specialist

Riverdale Park Pediatrics
09.2018 - 04.2019
  • Reviewed patient charts to better understand health histories, diagnoses, and treatments.
  • Used data entry skills to accurately document and input over 50 statements daily.
  • Provide excellent customer service.
  • Audited and corrected billing and posting documents for accuracy.
  • Handled account payments and provided information regarding outstanding balances.
  • Communicated with insurance companies to research and resolved coding discrepancies.

Medical Receptionist

Riverdale Park Pediatrics
11.2017 - 09.2018
  • Promote a welcoming environment by engaging with patients and assuring their experience in the office runs smoothly
  • Greet patients upon arrival, sign them in, and obtain insurance information and any other necessary information.
  • Provide excellent customer service while balancing multiple phone lines and in-person patient inquiries
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Supported office staff and operational requirements with administrative tasks.

Administrative Assistant

The Carolina Kitchen
04.2016 - 12.2017
  • Provided professional services and support in a dynamic work environment.
  • Handled all catering and private dining needs; including event planning, organizing orders, and completing payments.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Intermittently oversaw payroll and supervised restaurant when general manager was unavailable.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Handled customer concerns with speed and knowledgeable support to achieve optimal satisfaction.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

Bachelor of Science - Psychology

Bowie State University
Bowie, MD
05.2024

High School Diploma -

Bladensburg High School
Bladensburg, MD
05.2017

Skills

  • Fluency in both English and Spanish
  • Conversational proficiency in American Sign Language (ASL)
  • Skilled at working with children and their primary caregivers
  • Patient, well-tempered, and effective management in high-paced environments
  • Effective communication with both caregivers and children
  • Team Leader
  • Strong Problem Solver
  • Dedicated Team Player
  • Front Office Management

Certification

  • CPR and First-Aid Training in infants, children, and adults - 11/19/2022-11/19/2024

Timeline

Private Caregiver

Multiple Families In DC
08.2019 - Current

Medical Coding and Billing Specialist

Riverdale Park Pediatrics
09.2018 - 04.2019

Medical Receptionist

Riverdale Park Pediatrics
11.2017 - 09.2018

Administrative Assistant

The Carolina Kitchen
04.2016 - 12.2017

Bachelor of Science - Psychology

Bowie State University

High School Diploma -

Bladensburg High School

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Giselle Balderas