Giselle Bibriesca Valadez

- Certification of class completion from Vision Expo West 2023
- Obtain prescriptions for contacts or glasses from clients
- Help with frame selection and increased sales by effectively communicating the benefits of various lens coatings and materials.
- Adjust, repair, and replace eyewear.
- cut, grind, and trim the lens blanks by operating precision machinery then inserting prescription lenses into frame.
- Scheduling patients and communicating with the to confirm appointments.
- Filed claims with vision and medical insurance companies , pulling insurance authorizations, submitting and sending lab orders to designated insurance labs.
- Work with patients to do testing prior to them meeting with the doctor, inputting results into the patients file so the doctor can access and understand the patient prior to meeting with them.
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.

• Maintained a clean and welcoming reception area to create a positive first impression for members.
• Streamlined check-in processes for increased efficiency and reduced wait times.
• Monitored check-ins to identify delinquent accounts and collect payments.
• Resolved guest complaints promptly, fostering an atmosphere of understanding and goodwill.
• Going around the facility to put away any equipment not in use, checking for machines that need to be repaired, and picking up any trash left behind to keep the facility clean and organized
• Helping members who have had their memberships closed out (per insurance or personal) in hopes of reinstating them
• Caring for the children ( ages 3 months- 12 years) as the members get to work out, learning about the children’s individual needs
• Maintained a clean and organized environment to ensure the well-being of children under care.
• Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
• Played games, worked on puzzles, and read books to young children.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Provide a positive customer experience with fair, friendly, and courteous service.

Assuring that all customers receive the exact order they asked for.

• Working quickly to clean and have a sanitary environment.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
• Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
• Prepared meals efficiently under time constraints for timely service during peak hours.
• Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Monitored and appraised party inquiries.
• Conducted training for new employees.
• Implemented and enforced systems, policies, and
  procedures
• Maintained a safe and healthy work environment for children, parents, and employees by establishing and enforcing organization standards and adhering to legal regulations
• Cooperating with parents to meet their requirements and leave them stress-free and content.
• Ensuring workers are maintaining a positive environment for all and everything is always correct as per request, either for the store or an event.