Giselle Cabrera
415 Deanza Ct Bay Point ,CA
Summary
Dynamic professional with a proven track record in customer service and complex problem-solving, honed at companies like Limon. Excelled in high-volume environments, significantly improving customer satisfaction. A reliable team player, adept at multitasking and fostering positive work environments. Skilled in both interpersonal communication and technical tasks, consistently delivering outstanding results.
Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
4
4
years of professional experience
Work History
Bartender
Limon
11.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Tire Technician
American Tire Distributors Holdings
05.2022 - 11.2022
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Facilitated strong communication among team members, fostering a positive work environment that encouraged collaboration.
- Boosted team morale and productivity, leading by example and assisting with training new technicians.
Server
Eureka! Restaurants
02.2021 - 05.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Graduate Certificate - Barber
Paul Mitchell The School
Pleasant Hill, CA10.2021
Diploma -
Pittsburg High School
1750 Harbor St, Pittsburg, CA 9456506.2020
Skills
- Strong multitasking
- Highly reliable
- Team player attitude
- Conversant in language
- Complex Problem-solving
- Customer service
Languages
Spanish
Full Professional
Timeline
Bartender
Limon
11.2022 - Current
Tire Technician
American Tire Distributors Holdings
05.2022 - 11.2022
Server
Eureka! Restaurants
02.2021 - 05.2022
Graduate Certificate - Barber
Paul Mitchell The School
Diploma -
Pittsburg High School
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