Summary
Overview
Work History
Education
Skills
Languages
Timeline
14
Giselle Calderon

Giselle Calderon

Nipomo,CA

Summary

Bilingual and detail-oriented professional with experience in customer service, administrative support, and healthcare. Skilled in data entry, appointment scheduling, and maintaining organized records. Strong interpersonal and communication abilities with a proactive approach to problem-solving. Seeking a job where I can utilize my organizational skills and customer service expertise to support business operations effectively.

Overview

6
6
years of professional experience

Work History

Pharmacy Clerk

CVS Pharmacy
Nipomo, CA
08.2023 - Current

• Process and input prescription information with accuracy, and attention to detail.

• Assist customers with inquiries, payments, and insurance verifications.

• Maintain and organize patient records, ensuring compliance with HIPAA regulations.

• Manage inventory, stock medications, and ensure proper documentation.

• Collaborate with pharmacists to ensure quality service and patient care.

Instructional Assistant

CAPSLO
Oceano, CA
08.2022 - 08.2023

• Provided classroom support to teachers, and assisted students with learning activities.

• Maintained organized records, and assisted in administrative duties.

• Communicated effectively with parents, students, and staff.

• Ensured a safe and clean learning environment by following health and safety regulations.

Customer Service Representative

We Haul Junk For Less
Santa Maria, CA
03.2019 - 12.2020

• Managed customer inquiries and scheduled services via phone and email.

• Assisted with invoicing, payments, and maintaining accurate customer records.

• Provided support to team members to improve service efficiency.

• Resolved customer concerns promptly and professionally.

Education

Associate of Arts - Psychology

Allan Hancock College
Santa Maria, CA
05-2023

Associate of Arts - Liberal Arts and Sciences

Allan Hancock College
Santa Maria, CA
05-2022

Bachelor of Arts - Psychology

California Polytechnic State University, San Luis Obispo
San Luis Obispo, CA

Skills

Bilingual: English and Spanish (Professional Working Proficiency)

Microsoft Office Suite (Word, Excel, Outlook)

Data Entry and Record-Keeping

Customer Service and Client Relations

Appointment Scheduling and Calendar Management

Administrative Support and Clerical Tasks

HIPAA Compliance and Confidentiality

Multitasking and Organization

Strong Communication and Team Collaboration

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Pharmacy Clerk

CVS Pharmacy
08.2023 - Current

Instructional Assistant

CAPSLO
08.2022 - 08.2023

Customer Service Representative

We Haul Junk For Less
03.2019 - 12.2020

Associate of Arts - Psychology

Allan Hancock College

Associate of Arts - Liberal Arts and Sciences

Allan Hancock College

Bachelor of Arts - Psychology

California Polytechnic State University, San Luis Obispo
Giselle Calderon