Bilingual and detail-oriented professional with experience in customer service, administrative support, and healthcare. Skilled in data entry, appointment scheduling, and maintaining organized records. Strong interpersonal and communication abilities with a proactive approach to problem-solving. Seeking a job where I can utilize my organizational skills and customer service expertise to support business operations effectively.
• Process and input prescription information with accuracy, and attention to detail.
• Assist customers with inquiries, payments, and insurance verifications.
• Maintain and organize patient records, ensuring compliance with HIPAA regulations.
• Manage inventory, stock medications, and ensure proper documentation.
• Collaborate with pharmacists to ensure quality service and patient care.
• Provided classroom support to teachers, and assisted students with learning activities.
• Maintained organized records, and assisted in administrative duties.
• Communicated effectively with parents, students, and staff.
• Ensured a safe and clean learning environment by following health and safety regulations.
• Managed customer inquiries and scheduled services via phone and email.
• Assisted with invoicing, payments, and maintaining accurate customer records.
• Provided support to team members to improve service efficiency.
• Resolved customer concerns promptly and professionally.
Bilingual: English and Spanish (Professional Working Proficiency)
Microsoft Office Suite (Word, Excel, Outlook)
Data Entry and Record-Keeping
Customer Service and Client Relations
Appointment Scheduling and Calendar Management
Administrative Support and Clerical Tasks
HIPAA Compliance and Confidentiality
Multitasking and Organization
Strong Communication and Team Collaboration