Giselle Castillo
Appleton
Summary
Dynamic professional with extensive experience in kitchen management and customer service, notably at Care Partners Assisted Living. Proven ability to enhance operational efficiency and maintain high standards of cleanliness. Skilled in food preparation and inventory management, with a strong focus on teamwork and communication to achieve exceptional results.
Overview
30
30
years of professional experience
Work History
Laundry Attendant
CAMBRIA HOTEL
Appleton
12.2023 - Current
- Maintained cleanliness and organization of laundry facilities and equipment.
- Folded, stacked, and stored laundered items according to hotel standards.
- Adhered to safety protocols while operating laundry equipment and handling chemicals.
- Loaded and unloaded washers and dryers, observing correct operating instructions.
Owner
Castillos Cleaning Service LLC
Appleton
09.2022 - Current
- Own a cleaning service. We clean apartments, houses, construction clean-ups, houses of tenants who have been evicted, and businesses.
- Maintained relationships with existing clients by providing superior customer service.
- Handled client inquiries and resolved service-related issues in a timely manner.
Kitchen Lead
CARE PARTNERS ASSISTED LIVING
Hortonville
09.2022 - 12.2023
- Managed inventory and ordered supplies to maintain kitchen operations.
- Coordinated meal preparation schedules to meet resident needs effectively.
- Implemented cleaning protocols to ensure a sanitary kitchen environment.
- Monitored food temperature during storage, preparation, and service.
- Observed food safety and sanitation protocols to reduce germ spread.
Retail Merchandiser
Premium Retail Services
Appleton
08.2021 - 08.2022
- Went to various Walmart stores and performed different service orders
- Managed product displays to enhance visual appeal and encourage customer engagement.
- Collaborated with store management to execute promotional plans and marketing strategies.
- Conducted inventory audits to ensure stock accuracy and product availability.
- Maintained accurate inventory records of all stock items.
Kitchen Manager
GSC SHELL GAS STATION
Appleton
01.2019 - 03.2021
- Managed kitchen operations and maintained food safety standards.
- Coordinated inventory management and supply ordering processes.
- Ensured compliance with health regulations during food preparation.
- Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Cashier
Menards
Appleton
01.2018 - 12.2018
- Maintained clean and organized checkout area for customer convenience.
- Assisted customers with product inquiries and provided helpful recommendations.
- Handled cash, credit, and debit transactions following company procedures.
- Managed returns and exchanges while adhering to company policies and guidelines.
- Pushed carts
Picker/Packer
Kelly Services temp agency
Appleton
01.2015 - 12.2015
- I was sent to jansport. i picked orders and packaged them
- Completed day-to-day duties accurately and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Laundry Attendant/Housekeeper
SAN ANTONIO COUNTRY CLUB
San Antonio
02.1996 - 11.2000
- Maintained cleanliness and organization of laundry facility and work areas.
- Stocked shelves with freshly laundered items in an orderly fashion.
- Assisted with additional housekeeping tasks during staffing shortages.
- Ensured that all wash loads are balanced before starting the cycle.
- Delivered additional requested items to rooms upon request within reasonable timeframes.
- Cleaned and sanitized guest rooms and common areas daily.
Education
None - business
nwtc
Green Bay, WI03.2012
Skills
- Schematics
- Kitchen management
- Pricing
- Organizational skills
- Cashiering
- Time management
- Cash register
- Laundry
- Assembly
- Merchandising
- Planograms
- Customer service
- Cooking
- Cash handling
- Janitorial experience
- Food preparation
- Team Member
- Kitchen Experience
- Culinary experience
- Packaging
- Serving
- Food service
- Attention to detail
- Cleaning Experience
- Communication skills
- Meal Preparation
- Safety procedures
Languages
Bilingual
References
References available upon request.
Timeline
Laundry Attendant
CAMBRIA HOTEL
12.2023 - Current
Owner
Castillos Cleaning Service LLC
09.2022 - Current
Kitchen Lead
CARE PARTNERS ASSISTED LIVING
09.2022 - 12.2023
Retail Merchandiser
Premium Retail Services
08.2021 - 08.2022
Kitchen Manager
GSC SHELL GAS STATION
01.2019 - 03.2021
Cashier
Menards
01.2018 - 12.2018
Picker/Packer
Kelly Services temp agency
01.2015 - 12.2015
Laundry Attendant/Housekeeper
SAN ANTONIO COUNTRY CLUB
02.1996 - 11.2000
None - business
nwtc