Giselle Del Rello
Norcross,GA
Summary
. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
4
4
years of professional experience
Work History
Assistant Manger,Sever, Host
Three Dollar Cafe
07.2019 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
Education
No Degree - Business Administration
Georgia State University
Dunwoody05.2025
Skills
Manager
- Responsibility
- Counting Money
- Teamwork and Collaboration
- People Skills
- Problem Solving
- Front of House Operations
Sever
- Waiting Tables
- Menu Item Recommendation
- To-Go Order Preparation
- Server Training
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manger,Sever, Host
Three Dollar Cafe
07.2019 - Current
No Degree - Business Administration
Georgia State University
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