Giselle Dent/Bey
Los Angeles,CA
Summary
Results-driven hospitality professional prepared to excel in dynamic settings. Proven track record of maintaining smooth operations and enhancing customer experiences. Known for team collaboration and adaptability, with expertise in time management and interpersonal communication.
Overview
7
7
years of professional experience
Work History
Food Runner/Restaurant Hostess
Chili's Restaurant
Carson, CA
01.2025 - Current
- Delivered food efficiently to tables, ensuring accuracy and presentation standards.
- Collaborated with kitchen staff to streamline order fulfillment processes.
- Assisted servers during peak hours to enhance customer service experience.
- Monitored inventory levels, reporting shortages to management for timely restocking.
- Communicated effectively with team members, fostering a cooperative work environment.
Cashier
Wingstop
Los Angeles, CA
05.2023 - 08.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced at end of shifts.
- Assisted in training new cashiers on service protocols and register operations.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
Food Runner
SoFi
Inglewood, CA
04.2023 - 08.2023
- Delivered food promptly to tables, ensuring exceptional guest satisfaction and adherence to service standards.
- Coordinated with kitchen staff to streamline order fulfillment and minimize wait times during peak hours.
- Assisted in training new food runners, fostering a collaborative team environment and enhancing service efficiency.
- Monitored dining areas for cleanliness, addressing any issues proactively to maintain restaurant hygiene standards.
- Greeted customers and provided outstanding customer service.
- Maintained positive and professional demeanor under pressure, contributing to pleasant dining environment.
Camp Counselor
PowerHouse
Inglewood
06.2018 - 08.2023
- Facilitated daily activities and games, promoting teamwork and communication among campers.
- Assisted in planning and implementing engaging programs tailored to diverse age groups.
- Supervised camper safety during outdoor activities, ensuring adherence to safety protocols.
- Developed rapport with campers, fostering a positive and inclusive camp environment.
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Education
Graduate - human resources
George Washington Preparatory High School
Los Angeles, CA06.2024
Bachelor of Arts - Health Sciences, Minor in Communication
Cal State University Dominguez Hills
Carson, Ca06-2028
Skills
- Microsoft computer/window system
- Problem solver/critical thinker
- Effective communicator
- Demonstrates self-respect/respect for others
- Clerical work (answer the phone, make copies)
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Customer service
- Sense of urgency
- Memory retention
Activities:
Set challenges diligently hard worker Maintain good grades got to college/arm forces Be honest be an adult role model Responsible for actions
Timeline
Food Runner/Restaurant Hostess
Chili's Restaurant
01.2025 - Current
Cashier
Wingstop
05.2023 - 08.2023
Food Runner
SoFi
04.2023 - 08.2023
Camp Counselor
PowerHouse
06.2018 - 08.2023
Graduate - human resources
George Washington Preparatory High School
Bachelor of Arts - Health Sciences, Minor in Communication
Cal State University Dominguez Hills
Awards
100% attendance, High Honors- Honor Roll; 3.87, Principal's List