Giselle Dessert

• Motivate campers to take initiative and build leadership skills through group projects and activities, enriching their camp and afterschool program experience.
• Assisted in training new staff on program procedures and safety protocols.
• Coordinated schedules and logistics for events and activities.
• Developed engaging lesson plans to enhance participant learning experiences.
• Provided guidance, mentorship, and emotional support to participants as needed.

- Provide administrative support to healthcare providers within an engaging ambulatory setting, and function as the primary interface between the patients and the medical team.

- Schedule patient appointments, diagnostic testing, and surgeries. - Acquire referrals and pre-certifications as needed.

- Register and update demographic, PCP, and insurance information.

- Collect co-payments and fees.

- Coordinate the details of billing.

Answer phones, and triage calls, as appropriate.

- Photocopying, faxing, and filing.

• Assisted in planning and organizing birthday parties for children and families.
• Set up and decorated party areas according to client preferences and themes.
• Engaged with children during activities, ensuring a fun and safe environment.
• Coordinated with parents to manage schedules and party details effectively.
• Maintained cleanliness in party areas before, during, and after events.
• Delivered excellent customer service by addressing guest inquiries and concerns promptly.
• Resolved any issues that arose during the course of an event in a timely manner.
• Operated cash registers when needed and collected payments from customers.

• Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
• Greeted guests warmly and managed waitlists efficiently.
• Coordinated seating arrangements to optimize restaurant flow.
• Provided excellent customer service in a fast-paced environment.
• Collaborated with servers to ensure timely guest service.
• Maintained cleanliness and organization of the front area.
• Handled guest inquiries and resolved minor issues promptly.
• Trained new hostesses on procedures and customer engagement techniques.