Giselle Ericson
New York,NY
Summary
Experienced in well-maintaining a fast-paced restaurant environment, I offer a positive attitude and strong work ethic. I work well in team settings to provide excellent customer service, and strive to maintain a clean and hospitable work environment. I am very willing to learn new things and adapt well to new settings.
Overview
3
3
years of professional experience
Work History
Servers Assistant
Palace Prime
09.2024 - 10.2025
- Assist servers by delivering food and beverages promptly.
- Greet tables with water.
- Communicate with kitchen staff effectively to maximize efficiency
- Restock, clean, and polish throughout the night as needed.
- Buss and reset tables between courses, and load and unload trays to expedite tasks.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Keep track of orders so food and drinks come out properly timed and coursed.
- Assisted in training new server assistants on best practices, improving overall efficiency within the team over time.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
Barista
Frost Hospitality
06.2022 - 10.2025
- Made all hot and iced drinks quickly, keeping the line and pick-up counter moving efficiently.
- Maintained the quality of drinks while busy.
- Wipe counters, tables, and chairs, sweep the floor, clear buss bins, and organize frequently to keep a hospitable, functional workspace.
- Help train new baristas on proper procedures.
- Handled cash transactions accurately while maintaining a balanced register at shift end.
- Developed strong relationships with regular customers, sustaining loyalty, and repeat business.
- Closed the shop efficiently and thoroughly at the end of every shift, while preparing tomorrow's staff well.
- Communicated with the kitchen staff about wait times and changes to menu items throughout the day.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction.
- Made customized beverage orders to meet individual preferences, and enhance the customer experience.
Education
High School Diploma -
New Mexico School For The Arts
Santa Fe, NM05.2025
Skills
- Teamwork and collaboration
- Positive and friendly attitude
- Attention to detail
- Willing to learn
- Quickly adaptable to situations
Timeline
Servers Assistant
Palace Prime
09.2024 - 10.2025
Barista
Frost Hospitality
06.2022 - 10.2025
High School Diploma -
New Mexico School For The Arts