Giselle Frimpong
The Bronx
Summary
I am a psychology major specializing in Occupational Therapy with hands-on experience supporting patient care and healthcare teams through clinical internships, therapy assistant roles, and customer-facing positions. I am a dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. I possess a strong work ethic and effective communication skills. I am eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
Therapy Assistant
McCartonCenter
The Bronx
06.2025 - 07.2025
- Provide direct, hands-on support to a clinical team of Occupational Therapists, Speech-Language Pathologists, and ABA professionals in a center-based setting for children with autism.
- Lead and assist with therapy activities targeting fine motor development, sensory integration, self-regulation, and daily living skills during OT sessions.
- Implement ABA strategies including behavior tracking, prompting, and positive reinforcement, while assisting in goal-based interventions tailored to each child’s IEP or therapy plan.
- Support speech therapy sessions by helping children practice expressive/receptive language, articulation, and social interaction skills through structured play and guided tasks.
- Maintain daily session notes, behavior data, and therapy progress reports, ensuring accuracy, professionalism, and compliance with HIPAA standards.
- Build rapport with children and families, contributing to a compassionate, patient-centered environment that encourages trust, growth, and long-term progress.
Customer Service & Production Associate
Juice Press
The Bronx
01.2024 - 08.2024
- Prepared and bottled fresh juices daily to maintain inventory levels, ensuring compliance with company health and safety standards.
- Operated the cash register, processed transactions accurately, and completed daily cash drops and financial reporting.
- Monitored product expiration dates, discarded expired inventory, and maintained a clean, safe food preparation environment.
- Provided fast, friendly customer service during high-volume periods, assisting a diverse clientele with product recommendations and inquiries.
Volunteer Healthcare Intern
Columbia Irving Medical Center
New York
10.2022 - 04.2023
- Responded promptly to patient call bells, addressing patient needs and ensuring a safe, supportive environment.
- Supported nursing and therapy staff with non-clinical patient assistance, enhancing patient care experience.
- Maintained organized medical supply areas to assist staff efficiency and daily workflow.
- Communicated with patients and team members to promote smooth hospital operations and patient satisfaction.
Receptionist
Ike Barbershop
The Bronx
05.2020 - 04.2022
- Scheduled appointments and managed front desk operations in a high-volume environment.
- Handled payments, maintained financial records, and ensured client satisfaction through exceptional service.
- Strengthened organizational and multitasking skills while maintaining a professional setting.
Education
Psychology - Occupational Therapy
Skills
- Patient Support & Comfort
- Healthcare Workflow Familiarity
- Medical Supply Organization
- Appointment Scheduling & Front Desk Coordination
- Microsoft Office Suite
- Google Docs
- Google Sheets
- Google Slides
- Team Collaboration
- Communication
- Problem-Solving
- Time Management
- Multitasking
- Organizational Skills
- Customer Service
- Conflict Resolution
- Patient documentation
- Compassionate care
- Progress monitoring
- Confidentiality
Timeline
Therapy Assistant
McCartonCenter
06.2025 - 07.2025
Customer Service & Production Associate
Juice Press
01.2024 - 08.2024
Volunteer Healthcare Intern
Columbia Irving Medical Center
10.2022 - 04.2023
Receptionist
Ike Barbershop
05.2020 - 04.2022