Giselle Garcia
Miami,FL
Summary
Talented Biological Scientist dedicated to researching Covid-19. Proven investigation, Contact tracing and Patient Confidentiality . Strong problem-solver with excellent communication, multitasking and organizational abilities paired with superior work ethic and accuracy-driven approach.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Biological Scientist III
Florida Department of Health, Miami-Dade County
Miami , FL
12.2020 - Current
- Surveilled and reported ongoing infections to verify adequate data collection, and control procedures.
- Performed record-keeping by logging client information within a secure contact-tracing software.
- Determined important variables for each case such as location, severity of outbreaks in both laboratory and clinical findings.
- Protected every patient's privacy by abiding to HIPPA laws and regulations.
- Communicated with patients and close contacts in a professionally empathetic manner to maintain emotional and cultural awareness.
- Provided basic guidance to cases regarding testing, assessing need for medical care, and follow-up instructions to patient and close contacts related to symptom monitoring.
- Offered educational resources regarding isolation policies and quarantine measures, along with information on social, health resources, using verified resource lists.
- Successfully adapted to regular changes outlined by state and local management teams including call produces, data collection, and reporting.
- Expert navigation of complex contacting-tracing software, with strong critical thinking skills, effective prioritization, and planning in a fast-paced environment.
- Participated in emergency preparedness outreach and education during COVID.
- Completed annually, the updated "Point of Dispensing training" and "Special Needs Shelter training."
- Attended meetings, conferences, and workshops related to emergency preparedness and disaster response.
Home Health Aide
Nory's Home Services
Miami , FL
10.2018 - Current
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Provided companionship and monitored health condition of clients.
- Transported clients to doctor appointments and social events.
- Prepared meals and snacks according to prescribed diets.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Engaged patients in recreational activities such as reading books or playing games.
Sales Lead
New York and Company
Miami , FL
04.2015 - 10.2021
- Resolved customer complaints in an efficient manner while maintaining quality standards.
- Provided training sessions for new employees on sales techniques, procedures.
- Identified opportunities to improve processes related to the sale of products or services.
- Collaborated with marketing department to ensure effective promotion of products and services.
- Analyzed customer feedback to identify areas for improvement in products and services.
Education
Certificate - Phlebotomy/EKG
Genesis Vocational Institute
Miami, FL04-2021
High School Diploma -
John A. Ferguson Senior High School
Miami, FL06-2016
Some College (No Degree) - Diagnostic Medical Sonography
Miami Dade College
Miami, FLSkills
- Collaborative Teamwork
- Statistical Data Analysis
- Writing reports
- Research management
- Data Entry
- Data Collection
- Inbound and Outbound Calling
- Multi-Task Management
- HIPAA knowledge
- Protected Health Information
- First Aid/CPR
Certification
- HHA
- FIRST AID/CPR/BLS
- PHLEBOTOMY/EKG
- HIPAA/OSHA COMPLIANT
- HIV INFECTION CONTROL
- MEDICATION ADMINISTRATION
Languages
English
Professional
Spanish
Limited
Timeline
Biological Scientist III
Florida Department of Health, Miami-Dade County
12.2020 - Current
Home Health Aide
Nory's Home Services
10.2018 - Current
Sales Lead
New York and Company
04.2015 - 10.2021
Certificate - Phlebotomy/EKG
Genesis Vocational Institute
High School Diploma -
John A. Ferguson Senior High School
Some College (No Degree) - Diagnostic Medical Sonography
Miami Dade College
- HHA
- FIRST AID/CPR/BLS
- PHLEBOTOMY/EKG
- HIPAA/OSHA COMPLIANT
- HIV INFECTION CONTROL
- MEDICATION ADMINISTRATION
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