Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Giselle Garzon

Astoria,United States

Summary

Healthcare professional with proven track record in managing front-desk operations, patient scheduling, and medical records. Known for collaborative approach and achieving efficient office workflows, adapting to changing needs with ease. Skilled in patient communication, appointment coordination, and administrative support.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

St Michaels Cemetery
01.2025 - 05.2025
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent bilingual customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Medical Receptionist

Complete Neurological Care
02.2023 - 12.2024
  • As a Medical Receptionist at Complete Neurological Care, I ensure efficient communication, and patient-centered care with patients and healthcare providers I handle incoming calls, schedule appointments, and verify insurance information to facilitate smooth operations. Additionally, I prioritize multitasking and effective time management to handle various administrative tasks while maintaining a welcoming and organized reception area.
  • Manage the front desk to ensure a well-organized and welcoming environment.
  • Process necessary documentation for patient visits and treatments.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families, of all backgrounds especially the latin american community.
  • Assisted the health providers translating for patients during appointments

Teachers Assistant

Camba Inc
09.2021 - 06.2022
  • As a Teachers Assistant at Camba Inc, I provided valuable support to the teaching staff and students. I assisted in creating lesson plans, managing classroom activities, and providing individualized attention to students. Additionally, I utilized effective communication and organizational skills to ensure a positive and productive learning environment.
  • Provided support to teaching staff in creating and implementing lesson plans.
  • Managed classroom activities and provided individualized attention to students as needed.
  • Utilized effective communication and organizational skills to promote a positive and productive learning environment.
  • Assisted in maintaining classroom order and ensuring a safe and inclusive space for learning.
  • Collaborated with teaching staff to support the educational and developmental needs of students.

Education

High School Diploma -

Greater New York Academy
Woodside, NY
06.2023

Skills

  • Customer Service
  • Communication
  • Multitasking
  • Team Collaboration
  • Analytical Thinking
  • Bilingual - Spanish Speaking
  • Treatment room setup
  • Cross-training capabilities

LANGUAGES

Spanish

Timeline

Administrative Assistant

St Michaels Cemetery
01.2025 - 05.2025

Medical Receptionist

Complete Neurological Care
02.2023 - 12.2024

Teachers Assistant

Camba Inc
09.2021 - 06.2022

High School Diploma -

Greater New York Academy

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Giselle Garzon