Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Giselle Gorky

Giselle Gorky

Bridgewater

Summary

Accomplished Tesla Advisor specializing in sustainable technology and customer satisfaction. Successfully facilitated vehicle selection and ownership, generating $22.3 million in sales through effective consultation and tailored solutions. Proven ability to develop long-term client relationships and manage fleet operations. Acknowledged for strong interpersonal skills and leadership capabilities under pressure.

Overview

6
6
years of professional experience

Work History

Advisor

Tesla
Princeton
04.2024 - Current
  • Educated customers on Tesla's finance and product offerings, ensuring a comprehensive understanding of functionalities and advantages.
  • Collaborated with cross-functional teams to optimize customer experiences, contributing to retention and repeat business, as well as organizing and participating in promotional events to boost brand visibility. Facilitated vehicle selection, customization, and financing, enhancing sales efficiency.
  • Leveraged industry knowledge to address inquiries and resolve concerns promptly, building trust.
  • Represented Tesla at promotional events, significantly increasing brand visibility and awareness.
  • Delivered exceptional customer experiences, contributing to retention valued at $27.3 million.

Specialist

Apple
Bridgewater
11.2021 - 02.2023
  • Acted as a team member of the set up team to develop customer relationships with the Apple culture
  • Obtained and evaluated all relevant information to handle product and service inquiries
  • Provided customer service answering questions about Apple products and assisted customers in finding the right products and serviced to meet their needs
  • Offered tech services to help customers transition from older devices into new systems
  • Offered extended warranty plans to help customers enjoy new products to the fullest
  • Identified potential business customers and developed professional relationships

Work/Study

Rutgers Veterans Office
New Brunswick
09.2019 - 01.2020
  • Performed based computer skills in an office setting
  • Coordinated office calendar, setting up appointments with incoming guests and managers/counselors/military personnel
  • Welcomed incoming guests and addressed any questions or concerns they had prior to appointments
  • Resolved disputes in a calm and professional manner
  • Assisted in coordinating events for the office

Education

Bachelor of Arts - Communication and Art History, Media Studies and Management Media

Rutgers
New Brunswick, NJ
01-2024

Associate’s Degree - Visual Arts and Visual Arts Communication

Raritan Valley Community College
NJ
03.2022

Skills

  • Financial transaction processing
  • Financial analysis and planning
  • Software sales
  • Product management and pricing
  • Technical proficiency
  • Multitasking
  • Interpersonal communication
  • Leadership and management
  • Customer service excellence
  • Fleet operations and pipeline management
  • Customer relationship management
  • Compliance knowledge
  • Financial data analysis
  • Client relations
  • Public speaking
  • Collaborative administration

Accomplishments

  • Member of the President’s Club “Plaid Club”
  • Sales Rodeo Winner of Tesla
  • Nine-time recipient of Wegman’s Best Customer Service Award
  • Winner of the Somerville Check Out for Hunger Fundraiser
  • Three-time winner of the TJ-Maxx Above and Beyond Reward

Languages

English
Full Professional
Mongolian
Native/ Bilingual

Timeline

Advisor

Tesla
04.2024 - Current

Specialist

Apple
11.2021 - 02.2023

Work/Study

Rutgers Veterans Office
09.2019 - 01.2020

Bachelor of Arts - Communication and Art History, Media Studies and Management Media

Rutgers

Associate’s Degree - Visual Arts and Visual Arts Communication

Raritan Valley Community College

Similar Profiles

CREATE PROFILE