Giselle Evangelista
Norfolk,United States
Summary
Efficient Telemetry Technician with advanced knowledge of EKG/ECG analysis. Organized and attentive to detail with enthusiasm for fostering exceptional patient care. Highly skilled in operating and monitoring telemetry equipment to realize accurate results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Telemetry Monitor Technician
Sentara Norfolk General Hospital
Norfolk, VA
12.2021 - Current
- Established knowledge of admitting, discharging and charting patients on Epic
- Followed all protocols to respond to irregular cardiac activity.
- Observed over 40 patients on telemetry and make appropriate phone calls to each patient's care team to report irregularities, up to 60 patients when short staffed.
- Monitored patients' heart rhythms and functions through cardiac monitoring strips and on Phillip monitoring system
- Transcribed patient results and values and entered into office electronic recording system (EPIC).
- Interpreted tests and identified arrhythmias and heart abnormalities on patient's EKG and reported to nurses and cardiologists.
- Closely monitored patient condition during tests and alerted cardiac nurse if patient became stressed or conditioned worsened.
- Cleaned and sterilized equipment after each appointment, changed batteries and checked for malfunctions.
- Demonstrated in-depth understanding of telemetry equipment functions
Assistant Manager
Valette Nail Lounge, LLC
Chesapeake, VA
07.2021 - 12.2021
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Increased sales revenues by promoting complementary products and educating customers about store promotions.
- Serviced about 5 to 6 clients per day on top of scheduling clients over phone or booking site.
- Helped with overall operation of salon including providing nail services on clients
Assistant Manager
TH Nails And Spa, LLC
Chesapeake, VA
01.2018 - 06.2021
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Managed a team of 15 employees and directed flow of operation
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Education
Associate of Science - General Studies
Tidewater Community College
Norfolk, VA05.2022
Program - Monitor Surveillance
Sentara College of Health Sciences
Chesapeake, VA12.2021
Skills
- Arrhythmia knowledge
- Patient chart management
- EPIC and Phillips monitoring system knowledge
- Telemetry equipment operation
- Organization and Time Management
- Cardiac activity evaluation
- Good Telephone Etiquette
- Data Entry on Epic
- First Aid/CPR
Certification
American Heart Association BLS Provider
(CPR and AED Program)
Timeline
Telemetry Monitor Technician
Sentara Norfolk General Hospital
12.2021 - Current
Assistant Manager
Valette Nail Lounge, LLC
07.2021 - 12.2021
Assistant Manager
TH Nails And Spa, LLC
01.2018 - 06.2021
Associate of Science - General Studies
Tidewater Community College
Program - Monitor Surveillance
Sentara College of Health Sciences
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