Giselle Gutierrez
Miami Lakes
Summary
Hospitality professional with 8+ years in providing exceptional service to varied clientele. Committed to luxury service standards, boosting sales, and enhancing customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pool Bartender/Server
Four Seasons Hotels and Resorts
06.2024 - 09.2025
- Giving high-level care to our Residents and clientele at the pool to being part of large scale parties, I take pride in getting to be apart of both.
Bartender/Cocktail Server
Amerant Bank Arena
02.2023 - 06.2024
- Delivered high-level service to executives & members in the owner's suite for the Panthers Hockey team, ensuring premium and personalized experience.
Pool Server
Fontainebleau Miami Beach
06.2023 - 04.2024
- Executed high-volume poolside service for luxury cabanas and chairs at one of the largest and most famous pool operations in the world.
Cocktail Waitress
Hard Rock Hotel And Casino
10.2019 - 03.2021
- Provided overnight cocktail service by guiding guests in table games & slot machines through the selections, significantly improving their casino experience.
Education
Bartending License -
Elite Bartending School And Event Staffing
Miami, FL01.2022
High School Diploma -
Barbara Goleman Senior High School
Miami Lakes, FL06.2017
Skills
- Alcohol safety certified
- Staff training and development
- Mixology expertise
- Can operate most POS system operations
- Cash handling and management
- 8 years in hospitality & guest services
Certification
- SafeStaff ServSafe Certification valid through 11/22/2027.
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Pool Bartender/Server
Four Seasons Hotels and Resorts
06.2024 - 09.2025
Pool Server
Fontainebleau Miami Beach
06.2023 - 04.2024
Bartender/Cocktail Server
Amerant Bank Arena
02.2023 - 06.2024
Cocktail Waitress
Hard Rock Hotel And Casino
10.2019 - 03.2021
Bartending License -
Elite Bartending School And Event Staffing
High School Diploma -
Barbara Goleman Senior High School