Giselle Hernandez
Lancaster,CA
Summary
Hardworking employee enthusiastic about learning professional fields inside and out. Love to pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Seasoned Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
4
4
years of professional experience
Work History
Sales Representative
SUNBULL
12.2022 - 02.2023
- First started off as a door-to-door representative
- Talking to 100 of people daily, and grew excellent client satisfaction
- Transfer into sale representative translating sales from English to Spanish
- Made over 10 sales while the time being a solar sale representative
- Developed and implemented sales strategies to increase profits.
- Negotiated contracts with clients and developed relationships with key personnel.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Hostess
La Enchilada Restruant
06.2019 - 07.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
Associate of Business Administration - Business
Antelope Valley College
Lancaster, CA06.2026
High School Diploma -
Rosamond High School
Rosamond, CA06.2021
Skills
- Sales Development
- Process Improvement
- Account Development
- Client Account Management
- Customer Retention
- Customer Needs Assessment
- Sales Techniques
- Friendly and Outgoing
- Product Inventory Counts
- Marketing and Advertising
- Store Maintenance
Additional Information
Volunteer at a Seasonal Family Pumpkin Patch, During October throughout October 2017- October 2021. Position was a floor supervisor, Made sure rides and attraction worked smoothly. Maintained premises clean and organized, directed employee to there assigned stations. Ensure guest satisfaction and solved complaints and concern.
During my time in college I Temporally worked for SPAR Merchandising, My tasks involved setting up new season signage and product display, focusing on our visual representation for the company, which included cleaning organizing said displays, displays created with common hand tools. Work at common places like Dollars General's, 7/11's , and Am Pm displays.
Languages
Spanish
Native or Bilingual
Timeline
Sales Representative
SUNBULL
12.2022 - 02.2023
Hostess
La Enchilada Restruant
06.2019 - 07.2021
Associate of Business Administration - Business
Antelope Valley College
High School Diploma -
Rosamond High School
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