Summary
Overview
Work History
Skills
Certification
Timeline
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Giselle Hernandez

Escondido ,CA

Summary

Dynamic and results-oriented professional with a proven track record at Giselle's Beauty Chair, enhancing client satisfaction through exceptional customer service and trend awareness. Skilled in cosmetology and creative thinking, I excel in building relationships and fostering positive environments. Demonstrated ability to boost repeat business through meticulous attention to detail and active listening.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Stylist

Giselle's Beauty Chair,
11.2018 - Current
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.

Warehouse Order Picker

Amazon
08.2021 - 10.2021
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Collaborated with team members to achieve daily order fulfillment targets, contributing to overall warehouse productivity.

Cashier

Clasico Taco's and Pizza, Quartz Hill, California
03.2018 - 06.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Skills

  • Customer service
  • Product knowledge
  • Multitasking and organization
  • Attention to detail
  • Creative thinking
  • Teamwork and collaboration
  • Excellent communication
  • Relationship building
  • Fashion knowledge
  • Relationship building and management
  • Organization
  • Active listening
  • Trend awareness
  • Building positive rapport
  • Cosmetology

Certification

August 2024

Completion of Program in Cosmetology

Southern California College of Barber and Beauty, CA

Timeline

Warehouse Order Picker

Amazon
08.2021 - 10.2021

Stylist

Giselle's Beauty Chair,
11.2018 - Current

Cashier

Clasico Taco's and Pizza, Quartz Hill, California
03.2018 - 06.2021

August 2024

Completion of Program in Cosmetology

Southern California College of Barber and Beauty, CA

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Giselle Hernandez