Giselle Holloman
Duluth,GA
Summary
Detail-oriented Research Analyst with first-rate active listening, communication and planning traits. Creative and persistent to quickly and effectively solve various problems that may arise. Committed to completing accurate and thorough competitive assessments. Outstanding research skills combined with effective decision-making talents. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
32
32
years of professional experience
Work History
Research Analyst
PRIMERICA FINANCIAL SERVICES LIMITED
- Conducted in-depth qualitative and quantitative research to identify trends and generate insights.
- Streamlined internal workflows by automating data collection, analysis, and reporting tasks.
- Boosted team efficiency with rigorous attention to detail and adherence to deadlines when completing projects.
Customer Service Representative
PRIMERICA FINANCIAL SERVICES LIMITED
1993.05 - 2025.01
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Updated account information to maintain customer records.
Education
Associate of Science - Liberal Arts And Sciences
Pima Community College
Tucson, AZ05.1982
Skills
- Strong analytical skills
- Microsoft Excel
- Data Analytics
- Excellent communication abilities
- High attention to detail
Timeline
Customer Service Representative
PRIMERICA FINANCIAL SERVICES LIMITED
1993.05 - 2025.01
Research Analyst
PRIMERICA FINANCIAL SERVICES LIMITED
Associate of Science - Liberal Arts And Sciences
Pima Community College
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