Summary
Overview
Work History
Education
Skills
Timeline
Generic

Giselle Holman

16106 Mahogany Drive, Boynton Beach, Florida, 33436,FL

Summary

I am writing to express my interest in the esthetician position, as advertised. I recently obtained my esthetician license and I am eager to apply my skills and passion for skincare at your esteemed establishment. During my training at Robert Fiance Beauty Schools, I gained comprehensive knowledge in various skincare treatments, including facials, chemical peels, microdermabrasion, and hair removal techniques. I am also well-versed in skin analysis, enabling me to recommend personalized skincare regimens to clients. My hands-on experience in providing these services has equipped me with the technical skills and confidence to deliver exceptional results. I am particularly drawn to your Company because of your commitment to using high-quality products and staying current with industry trends. I am excited about the opportunity to contribute to your team and help clients achieve their skincare goals. My strong communication skills, attention to detail, and dedication to client satisfaction make me a great fit for this role. I am enthusiastic about the possibility of discussing how my background, skills, and certifications can benefit your Company. Thank you for considering my application. I look forward to the opportunity to speak with you further. Sincerely, Giselle Holman

Overview

4
4
years of professional experience

Work History

Just Salad Service Team Leader

Jonella Morris
10.2022 - Current
  • Trained and assisted up to 5 employees daily.
  • Encouraged service members to provide meaningful service to customers and successfully complete shifts.
  • Displayed professionalism when interacting with children, families, partners, fellow team members, managers and other corporate members.
  • Executed action plan to monitor development and progress of employees.
  • Closely supervised team and volunteers to uncover needs and improve quality of services offered.
  • Created opportunities for volunteers to develop leadership and other life skills under program guidelines.
  • Enhanced team productivity by providing continuous feedback and coaching on performance and goals.
  • Improved customer satisfaction by implementing efficient service strategies and streamlining team workflows.

Vinnys Cafe

Vinnys Cafe Owner Richard
10.2023 - 02.2024
  • Responded to and resolved guest inquiries, disputes and issues to maintain guest satisfaction.
  • Continuously updated knowledge on latest technology advancements in cash handling equipment, implementing upgrades as needed to improve overall efficiency.
  • Promoted a culture of accountability within the department through clear expectations setting and consistent follow-up on performance metrics.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.

Chipotle Crew Member

Chipotle General Manager
03.2021 - 10.2022
  • Worked front counter, online and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Education

No Degree - Social Work

Florida Atlantic University
Boca Raton, FL
06-2025

No Degree - Radiation Therapist

Cambridge College of Healthcare And Technology
Delray Beach, FL
06-2025

High School Diploma -

Monarch High School
Coconut Creek, FL
06-2022

Skills

  • Effective Delegation
  • Strong leadership
  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Team motivation
  • Cash Handling
  • People Management
  • Flexible Schedule
  • Work Planning and Prioritization
  • Daily workflow improvement
  • Coaching and Mentoring
  • Overseeing Daily Activities
  • Analytical Thinking
  • Safety
  • Conflict Resolution
  • Client Service
  • Leading Team Meetings
  • Goal Setting
  • Quality Improvement
  • Safety processes and procedures
  • Team Supervision
  • Staff Training
  • Complaint resolution
  • Coaching
  • Giving Constructive Feedback
  • Evaluating Employee Work
  • Performance Improvement
  • Team Check-Ins
  • Onboarding and Orientation
  • Performance Evaluations
  • Staff education and training
  • Expectation setting
  • Leadership
  • Team assessment
  • Customer Service
  • Time Management
  • Multitasking
  • Multitasking Abilities
  • Calm and Professional Under Pressure
  • Reliability
  • Excellent Communication
  • Understanding Customer Needs
  • Calm Under Pressure
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Relationship Building
  • Phone Etiquette
  • Product Knowledge
  • Self Motivation

Timeline

Vinnys Cafe

Vinnys Cafe Owner Richard
10.2023 - 02.2024

Just Salad Service Team Leader

Jonella Morris
10.2022 - Current

Chipotle Crew Member

Chipotle General Manager
03.2021 - 10.2022

No Degree - Social Work

Florida Atlantic University

No Degree - Radiation Therapist

Cambridge College of Healthcare And Technology

High School Diploma -

Monarch High School
Giselle Holman