Giselle Mcnew
San Antonio,Texas
Summary
Dynamic professional with expertise in customer service and communication. Demonstrated ability to resolve issues efficiently, leading to high satisfaction rates. Strong collaborator with a focus on team success and customer needs. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
11
11
years of professional experience
Work History
Flooring Associate, Hardware Associate
The Home Depot store 6556
Boerne, Texas
01.2025 - 06.2025
- Displayed excellent communication skills when interacting with customers and colleagues.
- Organized warehouse areas by stocking shelves with products and keeping track of inventory levels.
- Operated a variety of machinery and tools safely and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Park Supervisor
Lucy's Doggy Daycare and Spa
San Antonio, TX
12.2020 - 05.2023
- Supervised and coordinated the daily activities of kennel staff, ensuring proper care for all animals.
- Monitored the health of all animals within the facility through observation and physical examinations.
- Ensured that all safety protocols were followed at all times within the facility.
- Responded to emergency situations involving animals in a timely manner.
- Prepared feeding schedules according to individual dietary needs while monitoring food consumption levels.
- Assisted with grooming needs such as bathing and brushing fur coats when necessary.
- Provided guidance to kennel personnel on animal handling techniques, health issues, safety protocols, and customer service policies.
- Assisted with training new employees on company policies and procedures.
Coach
Cheer-riffic Techniques
San Antonio, Texas
01.2014 - 05.2019
- Helped maintain relationships between the school district and community organizations.
- Established rules and regulations for team members to follow.
- Developed and implemented a comprehensive cheerleading program to meet the needs of all ages.
- Researched new trends in cheerleading choreography.
- Provided positive feedback to motivate squad members during practices and competitions.
- Attended coaching clinics and workshops to stay current on best practices.
- Instructed athletes on proper stretching techniques before practices or competitions.
- Communicated regularly with parents regarding their child's progress.
- Evaluated individual skills of athletes to place them in appropriate positions within squads.
Education
Bachelor of Science - Computer Science
Southern New Hampshire University
Hooksett, NH05-2026
Skills
- Customer service
- Team collaboration
- Project management
- Communication skills
- Inventory management
- Programming languages
- Software development
- Problem solving
- Point of sale operation
- Customer assistance
Timeline
Flooring Associate, Hardware Associate
The Home Depot store 6556
01.2025 - 06.2025
Park Supervisor
Lucy's Doggy Daycare and Spa
12.2020 - 05.2023
Coach
Cheer-riffic Techniques
01.2014 - 05.2019
Bachelor of Science - Computer Science
Southern New Hampshire University
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