Giselle Misenga
Lewiston,ME
Summary
Motivated and detail-oriented professional with experience in customer service, facilitation, and cultural engagement. Skilled in handling financial transactions, leading workshops, and supporting diverse communities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Part-time Teller
Bangor Savings Bank
03.2024 - Current
- Process customer transactions accurately, including deposits, withdrawals, and loan payments, ensuring a positive banking experience.
- Balance cash drawer accurately, maintaining compliance with bank policies and procedures.
- Serve as a culture broker, bridging language and cultural gaps to support diverse customers.
- Promote bank services and products to meet customer needs.
Strive Facilitator
YWCA
10.2024 - 11.2024
- Through the Maine correctional Center, we went to work with the women at the facility to get them ready for those under ninety days of release
- They learnt work ethics, work skills, and life skills such as budgeting and conflict resolution
- They had an opportunity to participate at the job fair to get positions or be in the employer’s loop to find positions
Instructor for the Strive Program
YWCA
04.2024 - 06.2024
- I was an instructor for the strive program
- I taught immigrants workplace readiness skills
- From resume writing, through mock interviews to work ethics, they were able to use that opportunity to meet employers
Education
Graduate - Business Management
Africa University
06.2019
Skills
- Customer service
- Cash handling
- Microsoft Suite
- Multilingual
- Strong work ethic
- Professionalism and courtesy
- Exceptional customer service
- Excellent time management skills
- Cash handling and management
- Positive
Projects
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Awards
Digital Literacy, amet Consectetuer a Nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.
Certification
- DIGITAL LITERACY PRO LABSIM 2023 December
- Comptia/Testout
Languages
French
Native or Bilingual
Swahili
Native or Bilingual
English
Full Professional
Timeline
Strive Facilitator
YWCA
10.2024 - 11.2024
Instructor for the Strive Program
YWCA
04.2024 - 06.2024
Part-time Teller
Bangor Savings Bank
03.2024 - Current
Graduate - Business Management
Africa University
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