Giselle Mosqueda
Placentia,CA
Summary
Results-driven Medical Collector known for high productivity and efficient task completion. Specialized in navigating complex billing systems, negotiating with insurance companies, and understanding medical coding nuances. Excel in communication, problem-solving, and time management, ensuring smooth collection processes and positive outcomes for healthcare facilities.
Seasoned Medical Collector with background in medical billing, insurance claims, and healthcare administration. Known for resolving complex issues, improving payment collection processes, and maintaining accurate patient account records. Demonstrated strengths include strong communication skills, problem-solving abilities, negotiation skills and keen attention to compliance standards. Previous roles have involved significant improvement in collections efficiency and reduction of outstanding accounts receivable balances.
Overview
8
8
years of professional experience
Work History
Medical Collector
Clinical Billing Solutions
Orange, CA
01.2022 - Current
- Recorded information about status of collection efforts.
- Contacted insurance companies to check status of claim payments.
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
- Took billing calls, questions and concerns from patients and third party carriers.
Medical Biller
Clinical Billing Solutions
Orange, California
01.2020 - 01.2022
- Provided training and support to new staff members regarding billing processes.
- Verified medical codes for diagnosis, treatments, procedures and supplies using ICD-10 coding system.
- Performed insurance verification, pre-certification and pre-authorization.
Cashier
A Beautiful You Beauty Supply
Laguna Niguel, California
04.2017 - 12.2017
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained work area and kept cash drawer organized.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Answered customer inquiries regarding store policies and procedures.
- Built and maintained productive relationships with employees.
Cashier
Del Taco
Fullerton, California
08.2016 - 04.2017
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Processed customer payments quickly and returned exact change and receipts.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Stocked shelves with merchandise when needed.
- Resolved customer complaints professionally in accordance with company policy.
Education
Medical Billing
UEI College
Garden Grove, CA12-2019
Skills
- Debt collection techniques
- Denial management
- HIPAA compliance
- Data entry proficiency
- Goal setting
- Customer service
- Team collaboration
- Multitasking capacity
Timeline
Medical Collector
Clinical Billing Solutions
01.2022 - Current
Medical Biller
Clinical Billing Solutions
01.2020 - 01.2022
Cashier
A Beautiful You Beauty Supply
04.2017 - 12.2017
Cashier
Del Taco
08.2016 - 04.2017
Medical Billing
UEI College