Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Giselle Mota

Summary

Customer-oriented, fast-learning, motivated leader seeking a position with growth potential to make significant contributions. Proven track record of leading company profitability and identifying opportunities. Excel at providing quality care for ultimate customer satisfaction. Ability to establish and maintain excellent communication and relationships with clients to effectively address their needs and deliver solutions. Backed by excellent time management skills and superior knowledge of the hospitality management industry. Bilingual, credible, hardworking, and ready to join next team.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Business Operations Manager

Lascara Real Estate
05.2023 - Current

Additional Roles & Contributions:

  • Oversee daily operations across multiple business entities, ensuring seamless integration and efficiency within the umbrella company.
  • Manage business functions for Poseidon25 Developments (P25D), Trident Rental Group (TRG), and Lascara Capital (LC) under Lascara Real Estate (LRE), which serves as the licensure entity.
  • Handle real estate client onboarding, contract preparation via MLS, and coordinate property showings.
  • Communicate with tenants, coordinate maintenance and repairs, and schedule vendors for rental properties under TRG.
  • Facilitate client tasks under contract, including inspection, appraisal, closing, and final walk-throughs.
  • Oversee payment processing for vendors, receipt and invoice e-filing, and financial organization by property.
  • Manage investor relations and capital placement for Lascara Capital, supporting private equity and private debt functions.
  • Maintain a vendor database for contractors (plumbing, HVAC, landscaping, etc.) to streamline operations across all business units.
  • Provide executive support, including calendar management and scheduling for James Lascara, and organize personal and business appointments.
  • Supervise and provide leadership for staff and contractors, including administrative assistants, marketing managers, and project managers.
  • Conduct in-person meetings up to twice weekly and virtual meetings on workdays to align business objectives.
  • Founder & Organizer – Elite Investor Mindset Group (EIMG): Established and managed a 130+ subscription-paying mastermind group, delivering exclusive insights, networking opportunities, and business strategies for investors.
  • Event Coordinator – Elite Investor Real Estate Meetup: Organize and host quarterly real estate networking events with over 400+ attendees and 8+ sponsors, facilitating high-level connections between investors, industry professionals, and service providers.

Project Manager

Xperience - USA, LLC
11.2021 - 05.2023
  • Currently manage ten short term rentals
  • Full renovation of rental space (landscaping/interior decor)
  • Conduct screening and scheduling of reservations through online booking systems
  • Recruit, hire, and develop relationships with housekeepers, contractors, and vendors to ensure smooth operations of the properties
  • Liaise between guests and contractors to fix any repairs that arise during or after the stay as well as regularly inspect properties for cleanliness and completeness of projects
  • Stay up to date and in-touch with local community involvement and maintaining keen relationships with local officials, businesses, and customers
  • Arrange to fulfill any or all guest requests before, during, or after their stay
  • Oversee the day-to-day operations to ensure guest's satisfaction
  • Currently manage over $200K dollar in assets

Property Manager

Mota Real Estate, LLC
01.2019 - 11.2021
  • Maintained property rentals by advertising and filling vacancies, negotiating and enforcing leases, and maintained securing premises in two states: North and South Carolina
  • Maintained properties by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units, completing repairs, planning renovations, and contracting with landscaping
  • Accomplished financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action
  • Conducted bookkeeping and record keeping for compliance
  • Such as documenting profit and losses for CPA, collecting rents, and paying bills
  • Managed $1.4MM dollar in assets

Resident Assistant

University of South Carolina - Beaufort
06.2019 - 05.2020
  • Planned activities and meetings to build community among residents.
  • Connected residents to campus resources and support services.
  • Conducted room checks, safety inspections, and ensured policy compliance.
  • Responded to emergencies and assisted with hall security.
  • Managed reports, surveys, and resident check-ins/check-outs.

Education

Bachelor of Science - Hospitality Management

University of South Carolina
04.2023

Skills

  • Bilingual (Spanish)
  • Microsoft Office
  • Problem-Solving
  • Financial Management
  • Time Management
  • Operational Knowledge
  • Leadership
  • Organizational and Attention to Detail
  • Strong interpersonal communication
  • Contract management
  • Budgeting and forecasting
  • Onboarding and training

Certification

  • Microsoft Office Suit - Advanced, 12/01/21, Columbia, SC

Timeline

Business Operations Manager

Lascara Real Estate
05.2023 - Current

Project Manager

Xperience - USA, LLC
11.2021 - 05.2023

Resident Assistant

University of South Carolina - Beaufort
06.2019 - 05.2020

Property Manager

Mota Real Estate, LLC
01.2019 - 11.2021

Bachelor of Science - Hospitality Management

University of South Carolina