Giselle Oliva
Vero Beach,FL
Summary
Driven professional with a proven track record at Amazon, adept in warehouse safety and enhancing customer satisfaction. Skilled in operating heavy equipment and resolving conflicts, demonstrating exceptional packing efficiency and team leadership. Achieved significant improvements in productivity and quality control, fostering a culture of continuous learning and performance excellence.
Overview
2
2
years of professional experience
Work History
FC Associate
Amazon
09.2024 - Current
- Followed procedures at all times for personal and team safety.
- Maintained compliance with company safety policies and called violations to attention of management.
- Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
- Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
- Maintained clean and organized workspaces, adhering to health and safety regulations while maximizing productivity.
- Loaded and unloaded trucks efficiently using appropriate equipment such as pallet jacks or forklifts when necessary.
Manager
Las Vegas Cuban Cuisine
08.2022 - 08.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Education
2 Years -
Miami Dade College
Miami, FL05.2002
12 -
Miami Senior High School
Miami, FL06.1997
Skills
- Warehouse Safety
- Packing Efficiency
- Loading and unloading
- Order Picking
- Stock replenishment
- Shipping procedures
- Quality Control
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
FC Associate
Amazon
09.2024 - Current
Manager
Las Vegas Cuban Cuisine
08.2022 - 08.2023
2 Years -
Miami Dade College
12 -
Miami Senior High School
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