Giselle Pabon
Hialeah,FL
Summary
Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering 10 years of experience providing quality administrative support to clients.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Human Resources Assistant
Pricesmart Inc.
Miami, FL
09.2019 - 02.2020
- Recruited and screened qualified potential employees
- Improved productivity initiatives while coordinating itineraries and scheduling appointments
- Managed employee exit interviews and paperwork
- Assisted with meetings and presentations within company
- Maintained and scheduled complex calendars
- Delivered friendly assistance with new hires throughout interviewing and hiring process
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
- Maintained work structure by updating job requirements and job descriptions for all positions
- Worked alongside global business leader to deploy new training strategies
- Completed human resource operational requirements by scheduling and assigning employees
Customer Service Representative
Associated Global Systems
Miami, FL
10.2018 - 06.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Answered customer telephone calls promptly to avoid on-hold wait times
- Responded to customer requests for products, services and company information
- Provided primary customer support to internal and external customers in fast-paced environment
- Managed over 50 customer calls per day
- Communicated with vendors regarding back order availability, future inventory and special orders
Employment Recruiter
Albion Staffing Solutions Inc.
Doral, FL
01.2015 - 04.2017
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives
- Evaluated strengths and weaknesses of candidates through effective screening processes
- Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs
- Scheduled and conducted 50 interviews weekly
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre - screening assessments
- Helped set up medical, dental and life insurance benefits to facilitate employee on-boarding process
Employment Specialist
Express Employment Professionals
Orlando, FL
08.2012 - 12.2014
- Matched clients to open positions based on skills and work requirements
- Interviewed 10 candidates on a daily basis for special assignments; (Walmart, Freshpoint, Sysco)
- Visited colleges and job fairs monthly to inform people about job opportunities
- Completed paperwork and work authorization forms after hiring new employees
- Maintained work structure by updating job requirements and job descriptions for all positions
Administrative Assistant
OR&L Facility Services
Winter Park, FL
09.2011 - 07.2012
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes
- Managed over 25 employees for special projects/events (Amway Center Orlando)
- Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
- Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance
- Offered departmental administrative support
- Monitored Branch Manager's work calendar and scheduled appointments, meetings and travel
- Routed incoming calls and faxes and drafted detailed messages to expedite response
Administrative Assistant
Elizabeth Arden
Miramar, FL
03.2011 - 08.2011
- Sorted and distributed office mail and recorded incoming shipments for corporate records
- Monitored premises, screened visitors, updated logs and issued passes to maintain security
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments
- Routed incoming calls and faxes and drafted detailed messages to expedite response
- Arranged rapid office equipment repair and maintenance with vendors
Employment Recruiter
Team Concepts Inc.
Miami, FL
07.2005 - 02.2010
- Responsible for wage distribution, hiring, training, counseling and termination of employee on temporary assignments
- Conduct employee evaluations, orientations and interviewed 50 applicants weekly to obtain information on work history and job skills
- Established and maintained relationship with hiring managers/clients to stay abreast of current and future hiring business needs as well
Education
High School Diploma -
North Miami Beach Senior High
North Miami Beach, FL06.2005
Skills
- Conflict management
- Administrative Support
- Office Supply Ordering
- Talent management
- Team Player
- Data Entry
- File/records maintenance
- Recruitment
- New Hire Orientation
- Eligibility Requirements
- Staff Recruitment and Hiring
- Employee Onboarding
Certification
HR & Payroll Management Certificate of Completion
Music & Film Events Management Certificate of Completion
Event Planner Certificate of Completion
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Human Resources Assistant
Pricesmart Inc.
09.2019 - 02.2020
Customer Service Representative
Associated Global Systems
10.2018 - 06.2019
Employment Recruiter
Albion Staffing Solutions Inc.
01.2015 - 04.2017
Employment Specialist
Express Employment Professionals
08.2012 - 12.2014
Administrative Assistant
OR&L Facility Services
09.2011 - 07.2012
Administrative Assistant
Elizabeth Arden
03.2011 - 08.2011
Employment Recruiter
Team Concepts Inc.
07.2005 - 02.2010
High School Diploma -
North Miami Beach Senior High
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