Giselle Parra Cruz
Miami
Summary
Dynamic retail professional with extensive experience as an Assistant Store Manager at Dollar Tree, excelling in inventory management and team leadership. Proven track record in enhancing customer service and driving sales through effective merchandising strategies. Skilled in training staff and fostering a positive work environment, ensuring operational excellence and compliance with company policies.
Overview
2027
2027
years of professional experience
Work History
Asisten Store Manager
Dollar Tree
Miami, FL
2021 - Current
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, reducing stock discrepancies through effective monitoring and auditing processes.
- Trained and developed staff in customer service techniques to enhance overall shopping experience.
- Implemented promotional displays, driving seasonal sales while maintaining store aesthetics.
Cashier
Sergio Restaurante
Miami, FL
03.2019 - 2021
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted customers with inquiries, providing product information and recommendations.
- Collaborated with team members to ensure smooth operation during peak hours.
Education
High School Diploma -
Girardo Cordova
CubaSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Store opening and closing
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Team leadership and coaching
- Inventory management
- Store merchandising
- Cash management
- Retail inventory management
- Shift scheduling
- Employee training
- Inventory control
- Recruitment and hiring
- POS systems
- Goals and performance
- Team building and leadership
- Team motivation
- Recruiting and hiring
- Operations management
- Leadership development
- Policies and procedures
- Store displays
- Staff management
- Staff supervision
- Sales expertise
- Employee scheduling
- Accurate cash handling
- Work Planning and Prioritization
- Opening and closing procedures
- Relationship building and management
- Strategic thinker
- Order management
- Team development
Timeline
Cashier
Sergio Restaurante
03.2019 - 2021
Asisten Store Manager
Dollar Tree
2021 - Current
High School Diploma -
Girardo Cordova