Giselle Rodriguez Berrios
Katy,TX
Summary
Experienced makeup artist with a strong passion for customer service and talent for providing beauty advice. Energetic and confident in interacting with clients to enhance their beauty routines. Excellent communicator with focus on resolving customer queries effectively .
Overview
24
24
years of professional experience
Work History
Freelancer Makeup Artist
Self-employeed
San Juan, PR
02.2021 - Current
- Demonstrated full understanding of ethical and legal responsibilities involved, treating clients fairly and respectfully.
- Set goals and targets to prepare for and facilitate community workshops and meetings.
Clean-ER, LLC
Clean-ER, LLC
05.2019 - 06.2021
- Perform clerical duties related to answering calls, respond emails, preparing documents
- Oversee social media accounts, design and profile layout
- Suggest and implement new features to develop brand awareness like promotions and competitions
- Stay up to date with current technologies and trends in social media design, tools and applications
- Communicate with clients and respond questions
- Perform other relevant duties when needed.
Ashford Community Church – Customer service
Ashford Community Church
12.2015 - 04.2016
- Welcoming visitors and directing them to the relevant office/personnel
- Carrying out clerical duties such as answering phones calls, responding emails, preparing documents
- Maintaining general office files organized, including job files, vendor files, and other files related to the organization
- Overseeing the maintenance of office facilities and equipment
- Perform other relevant duties when needed.
Sheraton Old San Juan Hotel - Casino Guest Services
Sheraton Old San Juan Hotel
03.2004 - 12.2015
- Greet and welcome all guests in a pleasant and professional manner
- Provide timely cocktail service in a friendly and courteous manner
- Clean and maintain server station
- Take guest food and beverage orders
- Deliver and properly serve all food and beverages
- Keep and present an inventory of assigned station, such as, stocking coffee, glasses, sugar, milk and coffee dispenser
- Provide courteous, professional and personalized service at all times
- Awarded Employee of the Month for excellence in guest service 2012, 2015.
Shell Service Station, Morovis PR - Head Cashier
Shell Service Station
Morovis PR
08.1999 - 02.2004
- Attend the customers approaching the counter and respond to the queries
- Provide them with the store items as requested
- Prepare income and expenditure account daily by recording the several transactions taking place in the stores Maintain enough stock of the products as per the demand for it.
Education
High School Diploma – Marketing -
School James A. Collazo – Morovis, PR
01.2000
BBA Events and Convention planning -
Eastern University – Carolina, PR
Skills
- MS Office Suite
- Mac OS Computers - Windows Computers
- Excellent team work skills
- Client Consultations
- Makeup Application
- Special Occasion Makeup Application
Volunteer Experience
Capitolio de Puerto Rico, San Juan, PR, 05/2015, Presidential Forum of legislative Branch – Assisted the Secretary of the Legislative and Judicial Power of Nicaragua
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Freelancer Makeup Artist
Self-employeed
02.2021 - Current
Clean-ER, LLC
Clean-ER, LLC
05.2019 - 06.2021
Ashford Community Church – Customer service
Ashford Community Church
12.2015 - 04.2016
Sheraton Old San Juan Hotel - Casino Guest Services
Sheraton Old San Juan Hotel
03.2004 - 12.2015
Shell Service Station, Morovis PR - Head Cashier
Shell Service Station
08.1999 - 02.2004
High School Diploma – Marketing -
School James A. Collazo – Morovis, PR
BBA Events and Convention planning -
Eastern University – Carolina, PR
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