Giselle Rodriguez

• • Collected blood, urine and fecal samples from patients of all ages including pediatrics and geriatrics.
• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
• Centrifuged blood samples as outlined in clinical protocols.

• Collected blood, urine and fecal samples from patients of all ages including pediatrics and geriatrics.

• Performed venipuncture on average of 20 patients per day.

•Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.

•Completed proper sanitation and cleaning of equipment and work areas between patients.

•Reviewed and processed requisitions for laboratory tests.

• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, as well urine, fecal and saliva samples.
• Take patients vitals such as: Manual Blood Pressure, Pulse, Weight and Height.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport/shipping.
• Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
• Reviewed patient records for accuracy and completeness.

• Directed phone inquiries, answered customer questions and scheduled appointments.
• Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
• Offered every visitor professional and prompt service, completing check-ins, verifying paperwork and coordinating smooth hand-offs to staff..
• Prepared new patient charts, overlooked and managed incoming new referrals and insurance authorizations to schedule new patients (Medicare, Tricare/west, HMO's, PPO's, Worker's Comp)
• Verified insurance benefits

• • Collected blood, urine and fecal samples from patients of all ages including pediatrics and geriatrics.
• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
• Centrifuged blood samples as outlined in clinical protocols.