Giselle Rodriguez
Killeen,TX
Summary
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
2
2
Certifications
Work History
Window Tint Installer/Customer Service Representative
Certified Film Installers
Killeen, USA
08.2021 - Current
- Managed incoming calls to schedule customer appointments and confirmed bookings.
- Conducted visual inspections of vehicles upon arrival, documenting damage and notifying customers prior to service.
- Installed window film on vehicle windows to enhance aesthetics and protection.
- Compiled spreadsheets for daily, weekly, and monthly sales tracking of incoming and outgoing inventory.
- Maintained inventory records for window film, PPF, and vinyl products.
- Placed orders for film supplies and tracked shipment statuses.
Registered Dental Assistant (RDA)
InGenesis
Fort Hood, USA
11.2014 - 08.2021
- Call and confirm appointment
- Explain treatment plan to patient at the end of their appointment.
- Verify insurance before patients appointment.
- Seat patients for their appointment. Verify correct patient along with procedure.
- Take dental X-ray's on doctor's orders.
Dental Assistant/Front Office
Harker Heights Smiles
Harker Heights, USA
10.2011 - 11.2014
- Welcome and escort patient from reception area to and from the treatment areas.
- Sterilize and disinfect instruments, set up instrument trays, prepare materials.
- Efficiently provide four handed dentistry during procedures.
- Pour, trim, and polish study casts, fabricate custom impression trays.
- Make temporary crowns.
- Record medical histories and vital signs of patient.
- Operate the ultra-sonic post-operative instruction and oral hygiene as well as charting
- Document/chart all dental procedures performed during each patient visit according to dentist's instructions.
- Present treatment plan to patient along with scheduling dental appointments
- Ensure treatment rooms are appropriately equipped and stocked with inventory and re-order when necessary.
Customer Service Representative
Banfield The Pet Hospital
Killeen, USA
07.2010 - 09.2011
- Check patients in/out for their appointments.
- Provide reminder calls for appointments.
- Answer heavy phone calls throughout the day.
- Assist with emergencies in a timely manner upon arrival.
- Multi task answering phone calls, checking in/ out.
Transportation Coordinator
Lynsack Contract Company
Camp Arifjan, Kuwait
04.2009 - 04.2010
- Worked on Transportation Coordinators Automatic Information for Movement Systems (TC-AIMS).
- Transferred information into the RFID tags and installed them onto the vehicle ready to be shipped.
- Ending with notifying Transportation that vehicle is ready to be transported.
- Inventoried tagged and palletized various army inventory.
- Finalized it by banding the items with the correct RFID Tag.
Education
Diploma -
Ellison High School
Killeen, TX01.2003
Skills
- Billing
- Vehicles inspection
- Window film installation
- Customer service
- Sales
- Reception
- Able to multi task
- Scheduling
- Office Management Skills
- Insurance verification
- Team collaboration
- Data Entry
- Phone Etiquette
- Problem solving
- Attention to detail
- Time management
- Effective communication
- Quality control
- Vehicle preparation
- Client communication
- Commercial tinting
- Car detailing
- Warranty information
- Continuous improvement
- Teamwork
- Life insurance
- Overseeing materials inventory
- Resupplying inventory
- Equipment inventory
- Inventory reports
Certification
- Registered Dental Assistant
- Driver's License
Timeline
Window Tint Installer/Customer Service Representative
Certified Film Installers
08.2021 - Current
Registered Dental Assistant (RDA)
InGenesis
11.2014 - 08.2021
Dental Assistant/Front Office
Harker Heights Smiles
10.2011 - 11.2014
Customer Service Representative
Banfield The Pet Hospital
07.2010 - 09.2011
Transportation Coordinator
Lynsack Contract Company
04.2009 - 04.2010
Diploma -
Ellison High School