Giselle Ruiz
Bellflower
Summary
Experienced leader and bilingual communicator with a strong ability to identify and solve strategic issues. Gained expertise at UCLA Health and Mount Saint Mary’s University, leading initiatives that improved client satisfaction and team performance. Skilled in technology coordination and team leadership, consistently exceeding goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clinical Care Extender Intern
UCLA Health
Los Angeles, CA
01.2025 - Current
- Answer phones, schedule appointments, greet patients and order supplies.
- Prepare exam rooms for incoming patients by stocking supplies and ensuring equipment is functioning properly.
- Demonstrate strong organizational skills while managing multiple tasks simultaneously.
- Handle general office duties to support administrative staff during peak hours.
Technology Coordinator
Mount Saint Mary's University, Los Angeles
Los Angeles, CA
08.2023 - Current
- Deliver exceptional support to enhance client satisfaction.
- Equipped student workers with technical skills for effective troubleshooting and support.
- Developed proficiency in managing IT Helpdesk operations.
- Diagnose and addressed system malfunctions.
- Address technical problems related to computer software and hardware to remediate timely resolutions.
- Set up computer hardware, software and associated devices.
- Install new hardware and software applications to ensure compatibility with existing systems.
Assistant
Elegant Touch Creations
Bellflower
01.2021 - Current
- Contribute to efficient management of growing family business.
- Coordinated business activities involving labor efforts and office administration.
- Coordinated events with balloon decorations, styling, sweets, and rentals.
Band Council Vice President
Bellflower High School Marching Band
Bellflower
01.2021 - 06.2023
- Pioneered efforts to challenge stereotypes by becoming first color guard member to contend for a non-color guard position on band council cabinet.
- Coordinated school-hosted regional competitions for band and color guard.
- Optimized financial decisions to align with overall marching band goals.
Dance Captain
Bellflower High School Dance Team
Bellflower
01.2021 - 06.2023
- Developed and led an on-campus dance team initiative through strategic teamwork.
- Created and choreographed dance moves and routines for self, partners and ensembles.
- Offered constructive advice to help team members improve performance.
Color Guard Captain
Bellflower High School Marching Band
Bellflower
08.2019 - 06.2023
- Led color guard team as captain during junior and senior years.
- Embraced group ideals and provided leadership to achieve victory.
- Hosted shows and engaged guests on and off stage.
- Promoted shows and performances through social media and community interaction.
- Organized and delegated tasks among team members, ensuring completion of duties in a timely manner.
Education
Some College (No Degree) - Nursing
Mount Saint Mary's University
Los Angeles, CA05-2028
High School Diploma -
Bellflower High School
Bellflower05.2023
Skills
- Team Leadership
- Strategic Issue Identification
- Communication
- Customer service
- Reliable and punctual
- Organized multi-tasker
References
- Babak Aminitehrani, Vice Principal, baminitehrani@busd.k12.ca.us
- Doris Rivera, Desktop Engineer, (323) 441-5987, drivera@msmu.edu
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
American Heart Association; Basic Life Support (CPR and AED) Program.
Timeline
Clinical Care Extender Intern
UCLA Health
01.2025 - Current
Technology Coordinator
Mount Saint Mary's University, Los Angeles
08.2023 - Current
Assistant
Elegant Touch Creations
01.2021 - Current
Band Council Vice President
Bellflower High School Marching Band
01.2021 - 06.2023
Dance Captain
Bellflower High School Dance Team
01.2021 - 06.2023
Color Guard Captain
Bellflower High School Marching Band
08.2019 - 06.2023
Some College (No Degree) - Nursing
Mount Saint Mary's University
High School Diploma -
Bellflower High School
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