Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Giselle Sandoval -Varela

Katy,TX

Summary

I am a quick learner and I am eager to learn new things. I am a strong believer of taking pride in the quality of work that one
performs. I possess great communication and problem solving skills, and I am very adaptable. If given the opportunity, I would be able to apply my customer service skills and I believe I have the potential to become a valuable asset to the team.

Overview

4
4
years of professional experience

Work History

FLEET TITLE CLERK

KATY ISD
07.2024 - Current
  • Assisted in processing titles and registrations efficiently.
  • Reduced errors in documentation, closely monitoring changes in state and federal regulations and updating all procedures accordingly.
  • Maintained accurate records of incoming and outgoing documents.
  • Assisted in data entry tasks, ensuring high accuracy and attention to detail.
  • Communicated effectively with clients and vendors to address inquiries and resolve issues.
  • Utilized office software tools for document creation and spreadsheet management effectively.
  • Strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Maintained filing system and organized documents for easy retrieval of information.
  • Supported executive decision-making by providing detailed reports and summaries of office activities.
  • Boosted departmental collaboration by coordinating schedules and facilitating communication between teams.

Service Manager

Chipotle
06.2023 - 07.2024
  • Oversaw inventory management, reducing waste through effective stock rotation strategies.
  • Monitored compliance with local health regulations, conducting regular inspections.
  • Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
  • Upheld company policies consistently across all areas of operation while remaining flexible enough to address unique situations as they arose within the workplace setting.
  • Resolved customer complaints in professional and timely manner.
  • Defined clear targets and objectives and communicated to other team members.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.

Shift Leader

Wingstop
09.2021 - 10.2023
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Implemented staff training programs to improve service quality and employee performance.
  • Analyzed daily sales figures and developed strategies to increase sales.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Established and maintained strong relationships with key vendors to ensure supply efficiency.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.

Education

Associate of Applied Science - Health Sciences

Houston Community College
Houston, TX
05-2028

Skills

  • Deadline management
  • Document review
  • Data entry
  • Attention to detail
  • Excellent communication
  • Multitasking
  • Conflict resolution
  • Time management
  • Organizational skills
  • Relationship building
  • Written communication

Languages

Spanish
Professional Working

Timeline

FLEET TITLE CLERK

KATY ISD
07.2024 - Current

Service Manager

Chipotle
06.2023 - 07.2024

Shift Leader

Wingstop
09.2021 - 10.2023

Associate of Applied Science - Health Sciences

Houston Community College

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Giselle Sandoval -Varela