Giselle Sosa
Odessa
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Physical Therapy Aide
Medical Center Hospital
09.2024 - Current
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
Physical Therapist Technician
Permian Basin Accidents & Injury Center
02.2024 - Current
- Promoted patient safety by monitoring equipment usage and ensuring proper technique during rehabilitation exercises.
- Increased clinic efficiency by maintaining detailed records of patient progress, updating treatment plans as needed.
- Built rapport with patients, establishing trust that facilitated open communication about their goals and concerns during therapy sessions.
- Ensured timely completion of tasks by managing multiple responsibilities, including equipment setup and clean-up after therapy sessions.
Volunteer
Medical Center Hospital
06.2023 - Current
- Enhanced patient experience by providing compassionate care and assistance during hospital visits.
- Maintained clean and safe environments for patients, families, and staff by adhering to infection control protocols.
- Reported patient requests, concerns, and other observations to staff.
- Complied with HIPAA standards to confidentially maintain patient medical information.
- Restocked supplies and filed paperwork to satisfy department leadership requests.
In-Store Shopper
HEB
08.2021 - 07.2023
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences.
- Provided exceptional customer service through active listening, empathy, and timely problem resolution.
- Maintained up-to-date knowledge of current promotions and special offers to maximize sales opportunities.
- Achieved consistent punctuality and reliability, contributing to a positive work atmosphere within the team.
Bakery Clerk
Market Street
09.2020 - 06.2021
- Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
- Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Maintained tidy and organized work area to comply with cleanliness standards.
Education
Bachelor of Science - Biology
The University of Texas of The Permian Basin
Odessa, TX12.2024
Associate's degree - Biology
Odessa College
Odessa, TX05.2022
High school diploma -
New Tech Odessa
Odessa, TX05.2021
Skills
- Flexibility
- Reliability
- Team Work
- Problem-solving
- Recordkeeping
- Data Entry
- Community Service
- Teamwork and Collaboration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Certification
Basic Life Support, Medical Center Hospital
Timeline
Physical Therapy Aide
Medical Center Hospital
09.2024 - Current
Physical Therapist Technician
Permian Basin Accidents & Injury Center
02.2024 - Current
Volunteer
Medical Center Hospital
06.2023 - Current
In-Store Shopper
HEB
08.2021 - 07.2023
Bakery Clerk
Market Street
09.2020 - 06.2021
Basic Life Support, Medical Center Hospital
Bachelor of Science - Biology
The University of Texas of The Permian Basin
Associate's degree - Biology
Odessa College
High school diploma -
New Tech Odessa
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