Giselle Soto
BAKERSFIELD,CA
Summary
Ambitious worker equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. I made sure to provide professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Overview
5
5
years of professional experience
Work History
Title Clerk
Gentrys Registration
Bakersfield, CA
06.2022 - 07.2022
- Entered title and vehicle information into database.
- Received and processed paperwork for titles, new license plates and renewals.
- Prepared tax and title documents to submit legal transfer work to DMV.
- Organized and prepared tax and title documents to transfer ownership of property.
- Data entry
Starbucks Barista
Starbucks
Bakersfield, CA
05.2022 - 06.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Inbound Stower
Amazon
BAKERSFIELD, CA
01.2022 - 03.2022
- Used handheld scanner to sort products onto appropriate shelves daily.
- Reorganized staging areas to increase stowing rates.
- Continuously pulled items weighing up to 25 pounds out of bins and placed on correct shelves.
- Double checked changing work orders before starting daily tasks.
Packer
Amazon
BAKERSFIELD, CA
10.2021 - 12.2021
- Packed merchandise into boxes and containers in preparation for safe shipment.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Reviewed packing slips and other documentation to properly box requested items for shipment.
- Assembled boxes to prepare for shipping.
- Accomplished production goals by working with speed and accuracy.
- Measured product sizes to determine packaging equipment needs, packing options and product specifications.
Receptionist Clerk/Bank Teller
Valley Strong Credit Union
BAKERSFIELD, CA
02.2017 - 08.2021
- Greeted everyone coming in and out of the credit union.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Identified customer financial needs, goals and objectives and offered appropriate financial pro classes and workshops offered to employees.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Welcomed customers and offered pleasant service during entire transaction.
- Issued and redeemed money orders, cashier checks, traveler's checks.
- Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
- Increased knowledge of banking products and services by actively participating in available training
- Trained new hires to follow financial institution policy, and do transactions/answer questions properly.
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
- Scheduled and confirmed appointments.
- Responded to inquiries and room requests made online, by phone, and via email.
- Helped with DMV paperwork, making sure correct forms were filled out and and sent.
- I made sure no money was owed at DMV in order for transactions to be done correctly with no issues
Sales Associate
Justice For Girls
BAKERSFIELD, CA
12.2016 - 02.2017
- Operated cash register, collected payments, and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built trusting relationships with customers by making personal connections.
- Worked with fellow sales team members to achieve group targets.
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Stayed up to date on inventories, supplies and customer orders.
Education
High School Diploma -
Golden Valley High School
Bakersfield, CA06.2016
Certificate of Completion - Business Finance
Regional Occupational Program
Bakersfield, CA06.2016
Skills
- Workflow Planning
- Contents Verification
- Honest and Dependable
- Conflict Resolution
- Organization and Efficiency
- Customer Service
- Reliable and Punctual
- Payment Processing
- Cashier's Checks
- Product and Service Sales
- Problem Solving
- Bank Deposits
- Prioritization and Time Management
- Positive Attitude and Energetic
- Courteous and Professional
- Microsoft Office
- Verbal and Written Communication
- Bilingual
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Title Clerk
Gentrys Registration
06.2022 - 07.2022
Starbucks Barista
Starbucks
05.2022 - 06.2022
Inbound Stower
Amazon
01.2022 - 03.2022
Packer
Amazon
10.2021 - 12.2021
Receptionist Clerk/Bank Teller
Valley Strong Credit Union
02.2017 - 08.2021
Sales Associate
Justice For Girls
12.2016 - 02.2017
High School Diploma -
Golden Valley High School
Certificate of Completion - Business Finance
Regional Occupational Program
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