Giselle Tapia
Summary
Detail-oriented Administrative Professional majored in business with a strong background in file management and data entry. Computer-savvy and willing to learn to handle diverse office needs. Skilled in Microsoft 365 business apps, organizing both paper and digital documents while maintaining confidentiality. Excels under pressure and flexes easily with changing demands.
Overview
5
5
years of professional experience
Work History
File Clerk
Deutsche Bank Group
Redlands, California
02.2026 - Current
- Organized and maintained confidential files to ensure compliance with banking regulations.
- Reviewed files to check for complete and accurate information.
- Input data into computer systems to facilitate accurate document and information retrieval.
- Searched files and contacted individuals to locate missing records.
- Located and retrieved files and documents for shipping.
Warehouse Associate
Amazon
Ontario, California
10.2024 - 02.2026
- Loaded freight into trailers by efficiently stacking and securing packages while maintaining proper weight distribution and damage-free transport.
- Certified in Trailer Dock Release; verified dock locks, secured trailer doors and maintained constant communication with yard personnel to ensure safe trailer departure.
- Operated pallet jacks to transport items between warehouse locations to move items to and from warehouse locations.
- Kept workspace clean and organized to ensure safe operations and streamline workflows.
Package Handler
Fed Ex Ground
Bloomington, California
06.2024 - 12.2024
- Loaded delivery vans with packages according to assigned routes to support timely and accurate delivery.
- Unloaded packages from trucks and conveyor belts for sorting from trucks and conveyor belts.
- Manually handled oversized packages to ensure proper delivery.
- Trained new employees on package handling procedures to enhance team efficiency.
- Assisted staff members with heavy lifting tasks to ensure safety.
Warehouse Associate
Amazon
Bloomington, California
10.2023 - 05.2024
- Lifted heavy materials in compliance with safety protocols.
- Sealed packages securely for safe transport to meet quality requirements.
- Packed customer orders accurately and efficiently to ensure timely delivery.
- Sealed packages to comply with quality standards and maintain customer satisfaction.
Cashier
El Pollo Loco
Colton, California
07.2021 - 10.2023
- Guided customers in menu selections and accommodated special requests to enhance dining experience.
- Ensured cleanliness and organization of dining area and cashier station to promote a welcoming environment.
- Resolved customer complaints with patience and professionalism to ensure satisfaction.
- Addressed customer complaints with patience and professionalism to achieve satisfaction and loyalty.
Education
Business Administration And Management
Crafton Hills College
Yucaipa, CAHigh School Diploma -
Grand Terrace High School
Grand Terrace, CA, Skills
- Microsoft 365 Business Apps
- Document management
- Financial records
- Record organization
- Organizational skills
- Detail oriented
Languages
Spanish
Timeline
File Clerk
Deutsche Bank Group
02.2026 - Current
Warehouse Associate
Amazon
10.2024 - 02.2026
Package Handler
Fed Ex Ground
06.2024 - 12.2024
Warehouse Associate
Amazon
10.2023 - 05.2024
Cashier
El Pollo Loco
07.2021 - 10.2023
Business Administration And Management
Crafton Hills College
High School Diploma -
Grand Terrace High School