GISELLE TORRES

• Communicated effectively with interdisciplinary team members about plan of care updates and changes.
• Facilitated patient transitions from acute care settings back into the home environment.
• Conducted follow up visits with former patients to assess long term outcomes after completion of treatment.
• Administered prescribed medications including chemotherapy agents and monitored side effects.
• Managed complex pain management issues utilizing appropriate pharmacological interventions when necessary.
• Wrote detailed notes regarding patient discussions in patient charts.
• Provided patients with information on range of subjects, not limited to side effects from chemotherapy and benefits of proper nutrition during treatment.
• Supported patients receiving treatment by carefully listening and offering comfort.
• Administered chemotherapy to patients as indicated by chart instructions given by each physician.

• Checked life support equipment on a regular basis and made necessary adjustments to maintain optimal patient conditions
• Kept track of the patient's condition, interpreting and tracking EKG readings, identifying abnormal telemetry readings, and informing team members about changes in stability or acuity
• Conducted ongoing monitoring and evaluations of behaviors and conditions, as well as providing current information to clinical supervisors.

• Assisted physicians with invasive procedures when necessary.
• Performed assessments of patients' conditions, including vital signs, physical exams, laboratory values.
• Assessed, monitored, and documented changes in patients' conditions.
• Provided education to medical staff on ICU protocols and best practices for treating critically ill patients.
• Collaborated with physicians to develop individualized care plans for each patient.
• Coordinated communication between healthcare team members regarding patient status updates.
• Responded quickly to emergent situations involving unstable patients requiring rapid intervention.

• Provided patient care and education to patients with chronic illnesses.
• Demonstrated knowledge of current trends in nursing practices by attending continuing education classes or seminars.
• Documented patient progress notes accurately and efficiently in the electronic medical record system.
• Administered medications, tracked dosages, and documented patient conditions.
• Coordinated with healthcare team to establish, enact and evaluate patient care plans.

• Developed promotional strategies to increase sales volume.
• Attended weekly team meetings to review performance goals and objectives.
• Tracked sales performance metrics to identify trends in market place.
• Demonstrated product features and benefits for customers' needs.
• Maintained up-to-date knowledge of store merchandise and policies.
• Assisted customers with product selection, sizing and styling.
• Upsold additional items based on customer interests and needs.

• Administered medications orally, intravenously, and intramuscularly, and tracked responses to address new concerns
• Observed, assessed, and reviewed care plans to ensure compliance with guidelines
• Made use of portable diagnostic testing equipment
• Carried out physician orders in a safe and appropriate manner
• Demonstrated the ability to advocate for and work to protect a patient's health, safety, and rights
• Recorded vitals and medical histories in patient charts and communicated patient information to physicians and other nurses to ensure care continuity when assessing patients
• Assisted patients with functional mobility and daily tasks to increase comfort and reduce disability.

Customer Service Skills
Communication
Problem-Solving Addressing and resolving customer issues efficiently.

Sales Skills
Product Knowledge Understanding and effectively conveying product features and benefits.
.Persuasion Convincing customers of the value of products or services.
Operational Skills
Inventory Management Monitoring stock levels and managing inventory.
Merchandising Arranging products attractively and effectively.
Checkout ProceduresEfficiently processing sales and handling returns.
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• Maintained a consistent, positive attitude toward customers, peers, and other employees even in high-stress situations
• Spent a lot of time with each customer, going over and explaining documents to make sure they understood everything they needed to know in order to buy policies
• Maintained high customer service standards by cultivating relationships with clients.

• Credit cards, checks, gift cards, and coupons were all processed by me
• Educated customers about promotions to increase sales
• Organized and reported financial data in order to keep track of payment histories and aid in sound financial accounting.

• Informed servers of newly seated parties for quick service
• Assisted servers, food runners, and bussers in making sure the dining area was ready for each and every guest.