Giselle Wright
Chino Hills,CA
Summary
Dynamic logistics professional with proven expertise at Mia Secret, excelling in inventory management and logistics analysis. Enhanced operational efficiency through strategic process improvements and effective problem-solving. Committed to delivering exceptional customer service while ensuring compliance with safety regulations.
Overview
8
8
years of professional experience
Work History
Logistics Coordinator
Mia Secret
La Puente, CA
10.2021 - Current
- Coordinated logistics operations to ensure timely delivery of products across multiple channels.
- Monitored compliance with safety regulations and industry standards throughout logistics operations.
- Tracked orders and notified customers of status or potential delays.
- Managed inventory levels to prevent stockouts, ordering supplies before reaching critical low levels.
- Analyzed shipment performance data to identify trends and optimize transportation routes.
- Implemented process improvements that increased overall efficiency in warehouse operations.
Sortation Associate
Amazon
Rosemead, CA
04.2020 - 10.2021
- Operated sortation equipment to efficiently organize packages for delivery routes.
- Conducted quality checks on incoming and outgoing shipments to ensure accuracy.
- Collaborated with team members to maintain a safe and organized work environment.
- Monitored inventory levels and reported discrepancies to management promptly.
Customer Service Representative
The Children's Place
Montebello, CA
10.2017 - 05.2021
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Assisted in training new team members on company policies and customer service best practices.
- Implemented process improvements to enhance efficiency in handling customer transactions.
- Managed complex customer issues, ensuring timely resolution and high satisfaction levels.
Education
High School Diploma -
Nogales High School
La Puente, CA06-2016
Skills
- Problem-solving
- Decision-making
- Logistics analysis
- Customer service
- Warehousing processes
- Shipping documentation
- Inventory management
- Inventory control
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Logistics Coordinator
Mia Secret
10.2021 - Current
Sortation Associate
Amazon
04.2020 - 10.2021
Customer Service Representative
The Children's Place
10.2017 - 05.2021
High School Diploma -
Nogales High School