Giselle R Salazar
Las Vegas,NV
Summary
Professional with strong skills in customer service and administrative tasks, ready to excel in pivotal role. Known for effective communication, adaptability, and reliability in fast-paced environments. Proven ability to handle multitasking, problem-solving, and maintaining welcoming atmosphere.
Overview
5
5
years of professional experience
Work History
Front Desk Agent
SAHARA Las Vegas
05.2022 - Current
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Answered customer telephone calls promptly and appropriately handled needs.
Cashier
Chipotle
10.2019 - 04.2022
- Assisted customers with returns, refunds and resolving transaction issues.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Facilitated smoother checkout process, trained new employees on POS systems.
Education
High School Diploma -
Burk Horizon Southwest
4560 W Harmon Ave Las Vegas01-2017
Skills
- Bilingual
- Conflict and issue documentation
- Safety and security procedures
- Multitasking
- Reliability
- Adaptability
- Time management abilities
- Problem-solving skills
Timeline
Front Desk Agent
SAHARA Las Vegas
05.2022 - Current
Cashier
Chipotle
10.2019 - 04.2022
High School Diploma -
Burk Horizon Southwest
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