GIslane Nascimento
Saint Johns,USA
Summary
Business professional with proven track record in overseeing business operations and implementing process improvements. Skilled in team collaboration and driving results within dynamic environments. Reliable in adapting to changing business needs, with focus on financial oversight and strategic planning.
Overview
18
18
years of professional experience
Work History
Business Office Director
Family First Contracting Inc
12.2018 - Current
- Set and administer budgets with detail tracking
- Complete assessments of labor costs, operating expenses and other areas of importance
- Oversee all aspects of human resources
- Coordinated meetings and events for external clients and/or partners
- Execute and submit budget estimates, progress reports, and cost tracking reports.
- Oversee appointment scheduling and itinerary coordination for both clients and personnel.
- Negotiate and execute contracts
- Handle sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintain accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Enhance team productivity by delegating tasks effectively and overseeing daily workflow.
- Manage vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
AVP, MLO Servicing Team Manager
Bank Of America, N.A.
04.2007 - 12.2018
- Led employee relations through effective communication, coaching, training, and development
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans
- Enhanced team productivity by implementing efficient task delegation and time management strategies
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment
- Ensured compliance with company policies as well as industry regulations through diligent oversight of daily operations and staff adherence to guidelines
- Ensured timely completion of audits, prioritizing tasks based on urgency and importance for efficient resource allocation.
Education
Bachelor of Science - Business Administration
University of Massachusetts, Dartmouth
North Dartmouth, MASkills
- Performance Management
- Project Management
- Quality Management
- Operation Management
- Team Building & Leadership
- Foster Teamwork
- Communicate Efficiently
- High Pressure Environment
- Organizational Skills
- Interpersonal Skills
- Analytical Thinking
- Self-Motivated
- FL licensed Real Estate Agent
References
Available upon request
Languages
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Business Office Director
Family First Contracting Inc
12.2018 - Current
AVP, MLO Servicing Team Manager
Bank Of America, N.A.
04.2007 - 12.2018
Bachelor of Science - Business Administration
University of Massachusetts, Dartmouth
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