Skilled manufacturing and production team member with technical skills and attention to detail. Understands safety and consistently exceeds performance requirements. Dedicated to quality processes and final product results.
Overview
10
10
years of professional experience
Work History
Manufacturing Technician
BioMerieux
Salt Lake City, Utah
05.2025 - Current
Operated automated machinery for production and assembly processes.
Conducted quality inspections on finished products for compliance with standards.
Maintained clean and organized work areas to ensure safety and efficiency.
Collaborated with team members to streamline workflow and improve productivity.
Lead Technician
BioMerieux
Salt Lake City, UT
08.2023 - 12.2023
Assisted junior technicians in resolving complex technical problems.
Managed multiple projects simultaneously while meeting deadlines.
Implemented changes to improve system performance or reliability.
Created detailed reports summarizing all installation activities.
Resolved conflicts between employees or departments in a timely manner.
Ensured all production processes complied with company policies and procedures.
Manufacturing Technician
BioMerieux
Salt Lake City, UT
07.2022 - 08.2023
Used hand tools, power tools and measurement devices to perform production operations.
Prepared and assembled materials and set up and operated production equipment in accordance with current manufacturing practices and standard operating procedures.
Collaborated with team members to promptly accomplish tasks and meet deadlines.
Evaluated final products for quality and compliance with product standards.
Picker Packer
Amazon
Salt Lake City, UT
01.2022 - 06.2022
Fulfilled orders quickly to accomplish challenging daily objectives.
Used handheld scanners to key in data for packages.
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Call Center Representative
Teleperformance
Salt Lake City, UT
02.2021 - 05.2021
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Managed customer expectations by clarifying needs, identifying options and recommending products and services.
Reviewed customer account information to determine current issues and potential solutions.
Answered, screened and processed high volume of calls daily with call management system and web-based communications.
Resolved inquiries to consistently meet performance benchmarks.
Receptionist
Hilt inc.
West Valley City, UT
05.2020 - 10.2020
Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Maintained daily calendars, set appointments with clients and planned daily office events.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Maintained financial records to verify timely clearance of credit and debit activities.
Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
Organized and updated weekly schedules and monthly calendar obligations for various levels of management and staff.
Answered phone calls, provided information to callers and connected callers to appropriate people.
Handled payment processing and provided customers with receipts and proper bills and change.
Manager
Paulinos contigo peru
West Valley City, UT
01.2018 - 12.2019
Trained employees on additional job positions to maintain coverage of roles.
Greeted and encouraged feedback from customers to implement in-store operational changes.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
Head Waitress
Paulinos contigo peru
West Valley City , UT
02.2015 - 12.2019
Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Calculated charges, issued table checks and collected payments from customers.