Gissel Campos
Phoenix,AZ
Summary
Quick-thinking, recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work History
Supervisor
PLS Financial Services
Phoenix, AZ
05.2018 - 06.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Delegated high volumes of work to empower team, build trust and assist with professional development.
- Updated account information to maintain customer records.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Collected and analyzed customer information to prepare product or service reports.
Education
Bachelor of Science - Pre-Medicine
University of Arizona
Tucson, AZ 01.2022 - Current
Bachelor of Science - Pre-Medicine
Grand Canyon University
Phoenix, AZ 08.2017 - 04.2020
High School Diploma -
Tolleson Union High School
Tolleson, AZ 08.2013 - 05.2017
Skills
Organization and Time Management
Financial Management
Strategic planning
Staff Management
Timeline
Bachelor of Science - Pre-Medicine
University of Arizona
01.2022 - Current
Supervisor
PLS Financial Services
05.2018 - 06.2022
Bachelor of Science - Pre-Medicine
Grand Canyon University
08.2017 - 04.2020
High School Diploma -
Tolleson Union High School
08.2013 - 05.2017