Gissel Garcia-Amezcua
San Bernardino,CA
Summary
Accomplished secretary handling file and document management and inventory allocation. Proficient in maintaining stringent financial controls and timelines. While also being Quality-driven Cashier Team Lead with background training new cashiers and guiding employees. Patient and professional when leading others and improving staff skills. Expert at offering positive feedback and constructive criticism for upbeat atmosphere, smooth operations and ideal customer experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
Burger King
01.2021 - 01.2022
- Trained team members on cash register operation and cash handling.
- Quickly and accurately counted drawers at start and end of each shift.
- Communicated with customers and team members to solve problems.
- Operated POS cash register and equipment to collect payments.
- Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.
- Supervised cashiers to boost customer service levels, check accurate balance for transactions, and promote smooth operations.
Secretary's Assistant
U.F Transport
01.2019 - 01.2021
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Education
High School Diploma -
Indian Springs High School
San Bernardino, CA06.2022
Skills
- Special Assignments
- Signage Updates
- Staff Assignments
- POS Transactions
- Team Contribution
Certification
- First Aid/CPR Certified
Languages
Spanish
Native or Bilingual
Timeline
Cashier Team Lead
Burger King
01.2021 - 01.2022
Secretary's Assistant
U.F Transport
01.2019 - 01.2021
High School Diploma -
Indian Springs High School
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