Gissel Munoz
Kansas City,MISSOURI
Summary
Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support and offering caring companionship. Well-organized with medications and physically fit to handle any client need.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Energetic professional performs assessments, monitors behavior and helps develop treatment plans. Proven ability to collaborate with multidisciplinary teams to meet patient needs. Offers skills in task prioritization and task management.
Overview
13
13
years of professional experience
2
2
Languages
Work History
Behavior Technician
Pro Care Therapy
03.2024 - Current
- Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Worked as part of collaborative team to address changing needs of children and families.
- Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
Caregiver
Self-employeed
08.2022 - Current
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Followed safe lifting and transferring techniques to transport residents.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
Peer Support
Behavioral Health of Kansas City
08.2023 - 10.2023
- Instilled hope by promoting positive self-disclosure and actively listening to client needs.
- Led support groups and facilitated one-on-one meetings with struggling individuals.
- Helped individuals overcome discrimination, stigmas and trauma by providing encouragement and community resources.
- Aided individuals by developing wellness plans and advance directives to achieve goals.
RBT
Creating connection therapy
02.2023 - 07.2023
- Collected and analyzed data and monitored progress and efficacy of individualized treatment plans.
- Exercised confidentiality and discretion to maintain HIPAA requirements.
- Understood autism spectrum disorder, associated behaviors and optimum treatments.
- Planned and implemented individualized interventions as part of behavior treatment plans.
- Applied proven strategies to positively affect client behaviors.
- Participated in continuing education and in-service training to advance skills.
- Attended review, progress and clinical team meetings.
- Completed daily client rounds and tracked client movements.
- Assisted patients improve social relationships and engagement.
Assistant Teacher
The Goddard School For Early Childhood Development
03.2021 - 11.2022
- Maintained safe, educational environment for students during learning and free play time.
- Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
- Assisted teacher with enrichment activities, correcting papers or supervising classroom to foster positive learning environment
- Created calm and disciplined classroom environment to improve student focus.
- Arranged age-appropriate activities to help children develop interests and talents.
- Assisted children at mealtime to teach social and self-help skills and sound nutritional practices.
- Communicated regularly with parents, teachers and administrators regarding student progress and needs.
Lead Early Preschool Teacher
Primrose Schools
07.2019 - 03.2021
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Developed professional relationships with parents, teachers, directors and therapists.
- Taught children foundational skills in colors, shapes and letters.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Met with parents to discuss child behavior and academic progress.
- Collaborated with colleagues on developing new classroom projects and monthly themes.
- Administered and documented results of student assessments.
Team Member
Qdoba Eats
04.2019 - 08.2019
- Developed positive customer relationships through friendly greeting and excellent service.
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Rotated through series of different stations based on team needs.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Youth Development Leader
YMCA Kansas City
08.2018 - 08.2019
- Encouraged each program participant to interact and provided numerous opportunities to engage with others and enjoy activities.
Team Member
Chipotle
04.2019 - 07.2019
- Developed positive customer relationships through friendly greeting and excellent service.
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Built and maintained working relationships with peers and upper management.
Hostess
Cheesecake Factory Restaurant
03.2017 - 04.2019
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Built positive relationships with other front-of-house and kitchen staff.
- Answered telephone to provide dining information and take reservations.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Monitored dining area to assess server capacity and estimate wait times.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Waitress Supervisor
La Fiesta Mexican Restaurant
08.2013 - 02.2017
- Greeted customers, answered questions and recommended specials to increase profits.
- Served high volume of tables at once and simultaneously supervised serving staff.
- Trained new wait staff team members in proper procedures and important standards of establishment.
- Calculated charges, issued table checks and collected payments from customers.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Cashier
La fiesta Mexican Restuarant
09.2011 - 02.2017
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Worked closely with front-end staff to assist customers.
Education
High School Diploma -
Abilene High School
Abilene, KSSome College (No Degree) -
Wichita State University
Wichita, KSSome College (No Degree) -
Metropolitan Community College - Kansas City
Kansas City, MOSkills
Client Relationship Development
Report Writing
Appointment Setting
Goal Attainment
Employee Training
Customer Service
Staff Training
Currency Counting
Safe Food Handling
Cleaning and Sanitation
Server Support
Menu Memorization
Table Bussing
Reservation Coordination
Compassionate Client Care
Basic Housekeeping
Mobility Assistance
Timeline
Behavior Technician
Pro Care Therapy
03.2024 - Current
Peer Support
Behavioral Health of Kansas City
08.2023 - 10.2023
RBT
Creating connection therapy
02.2023 - 07.2023
Caregiver
Self-employeed
08.2022 - Current
Assistant Teacher
The Goddard School For Early Childhood Development
03.2021 - 11.2022
Lead Early Preschool Teacher
Primrose Schools
07.2019 - 03.2021
Team Member
Qdoba Eats
04.2019 - 08.2019
Team Member
Chipotle
04.2019 - 07.2019
Youth Development Leader
YMCA Kansas City
08.2018 - 08.2019
Hostess
Cheesecake Factory Restaurant
03.2017 - 04.2019
Waitress Supervisor
La Fiesta Mexican Restaurant
08.2013 - 02.2017
Cashier
La fiesta Mexican Restuarant
09.2011 - 02.2017
High School Diploma -
Abilene High School
Some College (No Degree) -
Wichita State University
Some College (No Degree) -
Metropolitan Community College - Kansas City
Similar Profiles
Akila HaleyAkila Haley
Paraprofessional at Pro Care TherapyParaprofessional at Pro Care Therapy
Kiana BrousardKiana Brousard
Registered Behavior Technician at Pro Care TherapyRegistered Behavior Technician at Pro Care Therapy
Manreet GrewalManreet Grewal
CNA, at Avid Health CareCNA, at Avid Health Care
Parker StevensParker Stevens
Porter at Gary Crossley Ford - My Kc FordPorter at Gary Crossley Ford - My Kc Ford
Kasyap KatragaddaKasyap Katragadda
Site engineer at PVR constructionsSite engineer at PVR constructions