Gissel Piril
Summary
I can be a reliable employee with focused attention to detail, accuracy, and business impact. Keeps reports and communications well organized—expertise in Microsoft Office and QuickBooks software. I am a resourceful and experienced worker offering expertise in customer service, resourcefulness, and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. As an Executive Assistant, I am skilled at offering high-level administrative support to senior-level staff in travel management, expense tracking, and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Executive Administrative Assistant
Power Electronics & Systems, Inc.
09.2015 - 10.2022
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
- Established strong relationships with clients through regular communication and personalized service.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Managed client accounts, ensuring timely payment of invoices and accurate recordkeeping.
- Conducted quarterly business reviews to assess progress toward goals, identify areas for improvement, and strengthen client partnerships.
- Assisted in meeting preparation, organizing materials, and taking detailed minutes to inform team members of key decisions.
Beauty Advisor
Macy's
03.2016 - 10.2017
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Maintained an organized and visually appealing product display, increasing customer interest and engagement.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased beauty product sales by providing personalized consultations and recommendations to clients.
Education
Associate of Arts - Sociology
El Camino College
Torrance, CA06.2024
High School Diploma -
Ramon C. Cortines School Of Visual And Performing Arts
Los Angeles, CA06.2014
Skills
- Spreadsheet Creation
- Quality Control
- Customer Service
- Event Coordination
- Meeting Planning
- Office Management
- Vendor Relations
- Strategic Selling
Certification
In November 2016, I received a make-up certificate of completion from My Beauty Mark Academy. I learned various techniques from the beauty industry and cliental services in this course. I learned about color theory, the sanitation application of beauty products, and business-to-customer relationships and advertising. Overall, this course taught me cliental services and etiquette.
Affiliations
- Volunteering for Community Loving that tend to those in need for basic necessities.
Timeline
Beauty Advisor
Macy's
03.2016 - 10.2017
Executive Administrative Assistant
Power Electronics & Systems, Inc.
09.2015 - 10.2022
Associate of Arts - Sociology
El Camino College
High School Diploma -
Ramon C. Cortines School Of Visual And Performing Arts
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