GISSELA MARTINEZ
Compton,CA
Summary
Hardworking and reliable worker. Highly organized, proactive and punctual with team-oriented mentality. Seeking long term employment in the field where i can help others.
Overview
13
13
years of professional experience
Work History
Clinical Coordinator
Restore Health And Wellness Center
11.2022 - Current
- Trained new clinical staff members for proper onboarding
- Coordinated, monitored, assigned, and documented client and clinical care activities
- Supervised and managed daily activities of clinical team when Clinical Director was not present in person
- ACA blocking
- Completed intake assessments, biopsychosocial assessments, other clinical assessments, and created treatment plan
- In charge of an Audit tracker, making sure all clinical notes are completed in a timely manner
- Assigned clients their care team
- Facilitated groups
- Crisis intervention
Drug and Alcohol Counselor
CIRCLE OF HOPE TREATMENT
09.2020 - 10.2022
- Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources
- Maintained thorough clinical treatment notes
- Identified treatment goals based on individual diagnosis and history
- Conducted individual and group sessions for clients
- Organized treatment projects that focused on problem solving skills and creative thinking
- Discussed with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in past criminal behavior
- Developed client treatment plans based on research, clinical experience and client histories
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
- Worked professionally to handle clients requirements and needs
- Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes
- Collected and documented vital signs to track current patient conditions
- Manage the clients medication
- Provided excellent service to patients through personable communication
- Documented patient interactions in compliance with HIPAA requirements
- Accurately documented all observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge
- Conducted 30-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu
- Administered psychotropic drugs and other medications, adhering to medication schedules and making adjustments commensurate with patients' condition and response
- Developed and distributed monthly patient satisfaction surveys
- Handled various patient-oriented duties, including vital sign monitoring, medication administration and patient behavior assessments
- Counseled patients, discussed substance use and worked closely with individuals to identify positive and healthy life choices
- Provided client assessments upon admission and discharge
- Communicated with patients regarding continuing care and medications and discussed treatment plans with family members and guardians
- Delivered counseling services, including one-on-one, and group counseling
Lead Support Staff
SECOND CHANCE SOBER LIVING
07.2019 - 07.2020
- Complete daily logs on members
- Maintain accountability of members at all times
- Maintain accurate medication logs
- Perform routine urinalysis on members as needed or as instructed
- Enter therapeutic and group services on members chart
- UA members and enter results in members chart
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed
- Developed and deepened relationships with residents and fellow staff
- Completed daily resident welfare checks and coordinated with facility staff to meet resident needs
- Maintained utmost confidentiality of residents' information and records in accordance with federal and state requirements
- Oversaw the intake and discharge processes, which included filling out paperwork, for individuals
- Addressed patient care needs, collected vitals, dressed wounds and manage their controlled medication
- Collected and documented vital signs to track current patient conditions.
Lead Support Staff
ALVARADO HOUSE
10.2017 - 10.2018
- Collaborated with team members to identify and accomplish agency objectives
- Developed and incorporated community-based programs to meet various needs and monitored each program's effectiveness
- Offered positive reinforcement and taught life skills regarding chores and hygiene techniques
- Maintained utmost confidentiality of residents' information and records in accordance with federal and state requirements
- Oversaw the intake and discharge processes, which included filling out paperwork, for individuals
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed
- Developed and deepened relationships with residents and fellow staff
- Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment
- Conducted rounds of rooms and building to check on compliance and safety issues
- Facilitated bereavement groups and provided counseling and emotional support to help residents cope with loss
- Randomly UA clients
- Contraband search.
Surgical Technician
VALLEY PRESBYTERIAN HOSPITAL
11.2012 - 09.2013
- Set up equipment, tools and supplies needed for procedures and organize instruments as directed in surgeons' preference cards
- Handed instruments and supplies to surgeons during procedures
- Counted and recorded sponges, instruments, and needles at beginning and end of surgical procedures
- Facilitated invasive, non-invasive, and minimally-invasive procedures by creating safe and functional operating room environments
- Used retractors, sponges and suctioning and irrigating equipment to create unobstructed operating fields
- Used hemostatic clamps, suture ligatures, and electrocautery equipment to control bleeding
- Reviewed surgical requirements and prepped operating room with appropriate tools, equipment and instruments
- Collaborated with operating room staff to cultivate efficiency and prepare for scheduled and emergency procedures
- Effectively supported surgeons in fast-paced healthcare environments, resulting in better patient care and less pain medication post-surgery
- Organized equipment and instruments in alignment with surgical protocols and surgeon preferences.
Cashier Team Lead
RAUL'S MEAT MARKET
04.2011 - 10.2012
- Managed all product returns professionally and quickly to maintain customer satisfaction
- Assisted customers to find appropriate products, answered product questions and provided product solutions
- Stayed up to date on current item discounts to support promotions
- Helped customer locate and select appropriate merchandise throughout store
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
- Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies
- Maximized customer satisfaction by assisting customers complete purchases and locate
- Processed efficient and accurate cash, check, debit, and credit card payments
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy
- Counted product stock to maintain inventory records
- Accurately handled over $3,500 of payments daily in cash and credit cards payments for all products
- Worked closely with front-end staff to assist customers
- Reduced company risk and complied with regulations by properly verifying customer identification for alcohol or tobacco purchases
- Helped customers find specific products, answering questions and offering advice
- Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Education
SURGICAL TECHNOLOGY -
Career Colleges of America
South Gate, CA09.2012
Skills
- Defining treatment objectives
- Family counseling
- Individual counseling
- Case management
- Community resources
- Team building
- Problem resolution
- Flexible
- Computer skills
- Leadership skills
- People skills
- Excellent customer service skills
- Bilingual
- Charting and clinical documentation
- Reliable and trustworthy
- First Aid/CPR
- Active listening
- Hard worker
- Multi-tasking and prioritization
- Counting narcotics
- Rehabilitation techniques
- Crisis intervention
- ACA blocking
Personal Activities
I enjoy being of service to the 12 step fellowship. I also enjoy helping and empowering others.
Timeline
Clinical Coordinator
Restore Health And Wellness Center
11.2022 - Current
Drug and Alcohol Counselor
CIRCLE OF HOPE TREATMENT
09.2020 - 10.2022
Lead Support Staff
SECOND CHANCE SOBER LIVING
07.2019 - 07.2020
Lead Support Staff
ALVARADO HOUSE
10.2017 - 10.2018
Surgical Technician
VALLEY PRESBYTERIAN HOSPITAL
11.2012 - 09.2013
Cashier Team Lead
RAUL'S MEAT MARKET
04.2011 - 10.2012
SURGICAL TECHNOLOGY -
Career Colleges of America
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