GISSELL ANDRADE
Hawaiian Gardens,Ca
Summary
Offering strong communication skills and a comprehensive understanding of office systems and administrative operations. Skilled at managing multiple tasks with accuracy and professionalism. Eager to advance executive-level administrative and leadership skills while supporting the department's success.
Overview
3
3
years of professional experience
Work History
Executive Secretary
Apple One
08.2025 - Current
- Independently compose professional correspondence, memos, and routine communications for executive leadership.
- Manage the executive's calendar, coordinating appointments, meetings, conferences, and departmental schedules.
- Establish, organize, and maintain confidential files and records, including attendance, invoices, cost reports, and manuals.
- Schedule appointments, coordinate meetings, and arrange conference logistics.
- Prepare City Council meeting materials, including agendas and required documentation.
- Operate and maintain office equipment, including copiers, scanners, word processors, data-management systems, calculators, and shredders.
- Managed correspondence and communication for executive leadership, ensuring timely responses and information flow.
- Implemented office procedures to enhance operational efficiency, contributing to smoother daily operations.
- Handled confidential information in professional manner.
- Answered high volume of phone calls and email inquiries.
Admin II - Code Enforcement City of Downey
AppleOne
05.2025 - 08.2025
- Provided administrative support to Code Enforcement officers, inspectors, and supervisory staff.
- Processed notices, violation letters, citations, and follow-up correspondence accurately.
- Performed data entry and maintained records of inspections, complaints, case files, permits, and enforcement actions.
- Assisted the public with inquiries on code requirements, inspections, and compliance procedures.
- Scheduled inspections, coordinated officer calendars, and maintained tracking logs for timely follow-up.
- Managed incoming mail, prepared outgoing correspondence, and assisted with forms and standard documents.
- Assisted with public records requests by retrieving, reviewing, and organizing case documents.
Front Desk Clerk - Long Beach Fire Department Headquarters
Apple One
01.2024 - 01.2025
- Greeted community members and city personnel, directing them to the appropriate departments.
- Provided accurate information on department services, procedures, and resources.
- Managed high-volume phone calls, routing inquiries efficiently and courteously.
- Distributed and logged incoming mail, packages, and deliveries.
- Performed accurate and confidential data entry for inspections and departmental records.
- Prepared, formatted, and organized documents, forms, and correspondence.
- Prioritized multiple assignments to meet deadlines in a fast-paced environment.
- Supported administrative staff with clerical tasks, filing, and record maintenance.
Cashier, Management, Sales Associate
Bath and Body Works
05.2023 - 11.2023
- Delivered customer service by greeting shoppers, identifying needs, and offering tailored product recommendations.
- Resolved customer concerns and complaints professionally, ensuring a positive store environment.
- Maintained product knowledge to inform customers about promotions, fragrances, and new merchandise.
- Processed cash, credit, returns, and exchanges accurately and in compliance with store policies.
- Assisted with inventory management, restocking, conducting counts, logging discrepancies, and organizing stock.
- Prepared and updated signage, promotional inserts, and product labels accurately and according to brand standards.
Education
Bachelor's Degree - Sociology
Cal State University of Long Beach
Long Beach08-2023
Associate's Degree - Social and Behavioral Science
Cypress College
Cypress, CA05-2021
High School Diploma -
Artesia High School
Lakewood, CA06-2017
Skills
- Proficient in Microsoft Word / Outlook / Excel
- Excellent organizational skills, Interpersonal skills
- Highly Responsible and Reliable
- Work well under pressure
- Typing: 46 WPM
- Bilingual: Fluent English and Spanish
- Highly organized and detail-oriented
- Quick learner and adaptable
- Strong problem-solving abilities
- Able to multitask effectively
Timeline
Executive Secretary
Apple One
08.2025 - Current
Admin II - Code Enforcement City of Downey
AppleOne
05.2025 - 08.2025
Front Desk Clerk - Long Beach Fire Department Headquarters
Apple One
01.2024 - 01.2025
Cashier, Management, Sales Associate
Bath and Body Works
05.2023 - 11.2023
Bachelor's Degree - Sociology
Cal State University of Long Beach
Associate's Degree - Social and Behavioral Science
Cypress College
High School Diploma -
Artesia High School