Summary
Overview
Work History
Education
Skills
PUBLICATIONS & MEDIA FEATURES
Timeline
Generic

Gisselle A. Aguirre

Brooklyn,NY

Summary

Emergency Management professional with experience in emergency planning, interdepartmental coordination, and project management. Skilled in developing preparedness plans, conducting research, and collaborating with stakeholders. Published author featured in industry publications with strong data management and documentation skills using Microsoft Office and Maximo.

Overview

9
9
years of professional experience

Work History

Planning Associate

New York City Housing Authority, NYCHA
10.2024 - Current
  • Assist in the development of emergency plans for NYCHA to ensure resident, staff, and agency
    preparedness.
  • Conduct research to gather background information and best practices that inform the creation of emergency plans.
  • Collaborate with other departments to gain insight into their functions and develop comprehensive emergency plans.
  • Create and maintain documents to track project updates and milestones using Microsoft Word and Excel.
  • Maintain meeting notes and records for the Planning Unit to ensure accurate documentation of discussions and action items.

Resident Liaison Associate

New York City Housing Authority
04.2023 - 09.2024
  • Communicated with residents and internal departments to ensure timely delivery of essential services, including heat and hot water.
  • Coordinated scheduling and logistics for field visits and service escalations.
  • Managed and updated resident service requests and inquiries using Microsoft Excel and Maximo.
  • Generated reports and monitored service tickets to support problem resolution.

Surety Bond Processor

New York State Department of Financial Services
01.2018 - 05.2019
  • Processed and reviewed surety bond applications for Mortgage Loan Originators.
  • Communicated with licensees and ensured compliance with bonding requirements.
  • Utilized Microsoft Excel to manage tracking spreadsheets and databases.
  • Conducted mail merges and prepared official correspondence using Microsoft Word.
  • Maintained strict confidentiality while handling sensitive financial data.

DAFN Planner Intern

NYC Department of Education
01.2016 - 01.2017
  • Assisted in the development of emergency evacuation plans for the Vernon Blvd. facility.
  • Conducted tabletop exercises and emergency drills to evaluate evacuation procedures.
  • Researched and mapped emergency generator locations for use in evacuation shelters.
  • Participated in accessibility inspections to ensure compliance with emergency evacuation standards.

Education

Bachelors - Biology

St. Joseph's University
05.2022

High School Diploma - undefined

The Urban Assembly School for Emergency Management
06.2017

Skills

  • Emergency Management & Preparedness
  • Research & Data Collection
  • Microsoft Office Suite (Word, Excel, Outlook, Teams)
  • Maximo (Work Order Management System)
  • Documentation & Record Keeping
  • Project Tracking & Coordination
  • Handling Confidential Information

PUBLICATIONS & MEDIA FEATURES

Featured in: "Next Responder of the Future," Domestic Preparedness, June 2024
Author of: "A Generation Z Perspective on Intergenerational Learning," Domestic Preparedness,
March 2024

Timeline

Planning Associate

New York City Housing Authority, NYCHA
10.2024 - Current

Resident Liaison Associate

New York City Housing Authority
04.2023 - 09.2024

Surety Bond Processor

New York State Department of Financial Services
01.2018 - 05.2019

DAFN Planner Intern

NYC Department of Education
01.2016 - 01.2017

High School Diploma - undefined

The Urban Assembly School for Emergency Management

Bachelors - Biology

St. Joseph's University

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