GISSELLE CASTELLANOS
Panorama City,CA
Summary
Hard working, enthusiastic and well-organized Administrative Assistant coming from a solid background in the Legal Field, offering excellent communication and computer skills. Meets deadlines and works with a high level of multicultural awareness and adaptability.
Overview
12
12
years of professional experience
Work History
Legal Secretary - Personal Injury
Law Offices of Julie Ganapolsky
Encino, CA
06.2017 - Current
- Ordered and distributed office supplies while adhering to a fixed office budget.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Communicated pertinent information to clients via phone, email and mail.
- Prepared motions and pleadings.
- Maintained ongoing communication with opposing parties from discovery to trial phase.
- Acted as first point of contact for all clients.
- Contacted clients to schedule appointments and discuss the progress of cases.
- Helped distribute employee notices and mail around the office.
Procurement Admin/ Scheduling Assistant
Majestic Fire Protection
Van Nuys, CA
02.2016 - 07.2016
- Fire Protection Specialists that provide Fire Extinguishers, Sprinklers, and Fire Alarms to homes and businesses.
- In charge of procuring bids from private government businesses throughout California.
- And also assisted in the scheduling of work for the technicians in fire extinguisher department of the company.
- Answered, screened and directed a number of inbound phone calls.
- Used Scheduling software such as Field Locate to maintain a clear guideline of all appointments that are set.
- Followed up with customers after every servicing appointment and kept contact with all business leads and referrals that were brought in.
Legal Secretary
Yepremyan Law Firm
Sherman Oaks, CA
12.2014 - 06.2015
- Full service attorney's office, specializing in business, personal injury and immigration law.
- Oversaw communication with clients and insurance reps regarding ongoing cases.
- Responded to daily inquiries and calls; accurately recorded messages for partners.
- Answered, screened and directed a number of inbound phone calls.
- Handled delicate situations, such as - client requests, special needs and complaints.
- Coordinated maintenance of office materials and equipment.
- Maintained scheduling and meetings for partners.
Legal Secretary
Rozsa Law Group LC
Tarzana, CA
06.2008 - 03.2014
- Acted liaison between clients and partners.
- Communicated and followed up directly with clients regarding case updates and maintenance fees.
- Took lead to update legal literature and reorganize older client files and invoices.
- Handled the organization and filing of all client's new intellectual property matters i.e., patents, trademarks, copyrights, and litigation.
- Went beyond required duties and self educated ligation experience and other related legal matters.
Education
Associate of Arts - General Education Studies
Pierce College
Woodland Hills, CAHigh School Diploma -
John Marshall High School
2005
Skills
- Bilingual - English & Spanish
- Core skills include superior writing, verbal communication and proofreading capabilities
- Accounting familiarity
- Invoice processing
- Multi-line phone proficiency
- Results-oriented
- Customer relations specialist
- Organized
- Filing and data archiving
- Advanced MS Office Suite knowledge
Timeline
Legal Secretary - Personal Injury
Law Offices of Julie Ganapolsky
06.2017 - Current
Procurement Admin/ Scheduling Assistant
Majestic Fire Protection
02.2016 - 07.2016
Legal Secretary
Yepremyan Law Firm
12.2014 - 06.2015
Legal Secretary
Rozsa Law Group LC
06.2008 - 03.2014
Associate of Arts - General Education Studies
Pierce College
High School Diploma -
John Marshall High School