Gisselle Gomez
Summary
Dynamic HR professional with extensive experience in employee relations and HR processes. Skilled in optimizing operations, fostering collaboration, and driving recruitment and engagement strategies. Proven ability to resolve issues effectively, leveraging communication and empathy to enhance employee and customer satisfaction while building lasting relationships.
Overview
6
6
years of professional experience
Work History
HR Coordinator
Debbie's Staffing
05.2024 - Current
- Coordinated recruitment and streamlined onboarding, aligning hires with organizational goals while enhancing new-hire experience and compliance.
- Designed and implemented employee training programs to foster skill development, engagement, and job satisfaction across departments.
- Managed HR databases and records with precision, ensuring data accuracy and supporting audits and reporting needs.
- Assisted in payroll processing, guaranteeing timely and accurate compensation in line with hours worked and deductions.
Barista
Dunkin' Donuts
09.2023 - 04.2024
- Maintained a clean, organized, and safe workspace to support productivity and efficiency.
- Delivered excellent customer service by greeting guests warmly, addressing needs promptly, and creating a welcoming atmosphere.
- Supported team success through strong communication, collaboration, and positive engagement during high-volume periods.
- Prepared high-quality beverages and ensured quick, accurate service to meet customer preferences and manage crowds effectively.
Cashier and Costumer Service
Stop and Shop
07.2022 - 08.2023
- Delivered friendly, professional service by greeting customers, answering questions, and assisting with purchases, contributing to high satisfaction.
- Ensured compliance with regulations by following strict age-verification procedures for alcohol and tobacco sales.
- Maintained operational efficiency by accurately processing diverse transactions, including cash, credit, debit, and gift cards.
- Supported store upkeep by stocking shelves, organizing displays, and promoting reward programs to enhance the shopping experience.
Online Personal Shopper Manager
Safeway
05.2019 - 01.2022
- Accurately prepared and reviewed customer orders, ensuring quality selections, proper storage, and timely pickup.
- Delivered excellent service by meeting order requirements, tracking substitutions, and clearly communicating changes to customers.
- Maximized efficiency by memorizing store layouts and following the most direct routes, consistently meeting deadlines and accuracy goals.
- Supported team success by identifying process gaps, implementing improvements, and fostering a positive, collaborative work culture.
Education
Associate of Science - Business Administration and Management
Community College of Rhode Island
05-2025
High School Diploma - undefined
Del Mar High School
06.2021
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Active listening
- Critical thinking
- HR policies and procedures
- Background checks
LANGUAGES
English (Fluent)
Spanish (Fluent)
Timeline
HR Coordinator
Debbie's Staffing
05.2024 - Current
Barista
Dunkin' Donuts
09.2023 - 04.2024
Cashier and Costumer Service
Stop and Shop
07.2022 - 08.2023
Online Personal Shopper Manager
Safeway
05.2019 - 01.2022
High School Diploma - undefined
Del Mar High School
Associate of Science - Business Administration and Management
Community College of Rhode Island
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