Gisselle Gonzales
Tucson,AZ
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Leasing Specialist
Apartment Management Consultants
03.2023 - 01.2024
- Increased lease renewals by effectively addressing tenant concerns and maintaining positive relationships.
- Streamlined leasing processes for increased efficiency in handling applications, credit checks, and documentation.
- Negotiated favorable lease terms with prospective tenants to maximize revenue and ensure a mutually beneficial agreement.
- Managed property showings for prospective tenants, highlighting amenities and answering questions to secure interest in units.
- Coordinated move-ins and move-outs, ensuring seamless transitions for both new and departing residents.
Assistant Manager
Quiktrip
04.2020 - 11.2022
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Education
High School Diploma -
Sunnyside High School
Tucson, AZ05.2020
Skills
- Guest Complaint Resolution
- Appointment Scheduling
- Telephone and Email Etiquette
- Goal-Oriented
- Training and Mentoring
- Property Management
- Time Management
- Customer Service
Languages
Estonian
Full Professional
Spanish
Professional Working
Timeline
Leasing Specialist
Apartment Management Consultants
03.2023 - 01.2024
Assistant Manager
Quiktrip
04.2020 - 11.2022
High School Diploma -
Sunnyside High School
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